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[WARNING] Where to announce?

gniiialgniiial Posts: 208
in The Commons

Checking my content, since the loading time is way out of place. Found this:
2023-12-13 05:49:04.883 [WARNING] :: D:\DAZDevel\Hudson\HUDSON_HOME\jobs\NB_Studio_Trunk\workspace\src\sdksource\fileinput\dzassetdaz.cpp(748): Formula target property not found:

File: /data/Daz 3D/Genesis 9/Genesis 9 Mouth/Morphs/Maelwenn/MW Nathalie/MWNathalie_head_bs_Silly.dsf

URI: Genesis9:/data/Daz%203D/Genesis%209/Base/Morphs/DAZ%203D/FACSExpressions/facs_ctrl_Silly.dsf#facs_ctrl_Silly?value

Since it was not an expensive one, it's nothing that bothers me. But it arrised the question where we could report this stuff, so that our PA's get the information, that here is something to fix in their product. Has Daz3D some sort of way to contact them about these things? How should I, as a customer approch this?

Thanks for the help

Comments

  • Matt_CastleMatt_Castle Posts: 2,585

    Bugs are reported through the Help Center (see the bottom bar of the page).

    However, Formula Target Property not found is not a major error (in this case, it may simply mean you don't have the expanded expression control pack installed) and shouldn't be responsible for a loading time issue.

  • gniiialgniiial Posts: 208
    edited December 2023

    That may be, but it does not end there. Next one on G 8p1F
    2023-12-13 05:57:13.388 [WARNING] :: D:\DAZDevel\Hudson\HUDSON_HOME\jobs\NB_Studio_Trunk\workspace\src\sdksource\fileinput\dzassetdaz.cpp(10128): Alias property reference not found: Genesis8Female:/data/DAZ%203D/Genesis%208/Female/Morphs/AlFan/Grandmother%20Expressions/Grandmother%20Evil%20Open%20Smile%201.dsf#Grandmother%20Evil%20Open%20Smile%201?value
    2023-12-13 05:57:13.388 [WARNING] :: D:\DAZDevel\Hudson\HUDSON_HOME\jobs\NB_Studio_Trunk\workspace\src\sdksource\fileinput\dzassetdaz.cpp(2517): Property alias not created!

    The last one circles in my log like a  few100 times (since they repeat 4-6 times with the same number)... That's why I'm asking. It kind of seems a little off. But back to the question. I take all of em, make a ticket and they will be updatet (hopefully)?

    Post edited by gniiial on
  • Matt_CastleMatt_Castle Posts: 2,585

    I take all of em, make a ticket and they will be updatet (hopefully)?

    A good tech support ticket is descriptive but concise; a report that lists a load of minor issues that will take ages to fix gets pushed down the stack compared to one that gets to the point and lists just major ones.

    If you're not sure what's major and minor, then I suppose you will have to send a complete log, but generally "warnings" are minor and don't cause major issues, and it's "errors" that bog down the load.

  • gniiialgniiial Posts: 208

    Okay, thank you for your help. 

  • JasmineSkunkJasmineSkunk Posts: 1,906
    Also... I remember that product, Nathalie was recently updated in the DIM. You may find resolution by uninstalling and reinstalling Nathalie.
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