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having trouble with CMS DAZ Studio 4.8-solved

Serene NightSerene Night Posts: 17,641
edited December 2015 in Technical Help (nuts n bolts)

Hi:

I'm having trouble with my CMS. It has sporadically turned itself off. I am using windows 8.1  runing 4.8 studio. What happens is the green button to start CMS appears, I click on it, and it does nothing.

I tried uninstalling and reinstalling DAZ studio. The DIM Version reinstalls but CMS still wont start. I then tried the manual version but it hangs upon installation.

Is there anything I can do? This problem happened quite suddenly.

 

 

 

 

Post edited by Serene Night on

Comments

  • mjc1016mjc1016 Posts: 15,001
    edited December 2015

    What AV/Security software are you running...

    And does the Studio log file have any error messages related to CMS or is there anything in Windows Event Viewer?

    Post edited by mjc1016 on
  • Serene NightSerene Night Posts: 17,641

    I have symantec antivirus. I have always had it.

     I am not really quite sure what that all means, but I See this about cms in my log file

    ========================================

    WARNING: dzpostgresqlobjectdatabase.cpp(39): freeResources error: FATAL:  ShmemIndex entry size is wrong for data structure "XLOG Ctl": expected 271976, actual 4207976

    freeResources error: FATAL:  ShmemIndex entry size is wrong for data structure "XLOG Ctl": expected 271976, actual 4207976

    Iray INFO - module:category(IRT:RENDER):   1.1   IRT    rend info : Shutting down irt render plugin.
    Iray INFO - module:category(IRT:RENDER):   1.0   IRT    rend info : Destroying context.
    Iray INFO - module:category(BLEND:RENDER):   1.1   BLEND  rend info : blend render (build 231000.11582, 29 Apr 2015) initialized
    WARNING: dzpostgresqlobjectdatabase.cpp(39): freeResources error: FATAL:  ShmemIndex entry size is wrong for data structure "XLOG Ctl": expected 271976, actual 4207976

    *** Scene Cleared ***
    DEBUG: End DAZ Studio to Hexagon Bridge log...
    Error connecting to CMS
    Creating Authentication Manager...

     

     

  • mjc1016mjc1016 Posts: 15,001

    I've found similar errors Googling that one...but no real solutions.  One suggestion was checking permissions...but if was working before, it is doubtful that permissions changed on their own.  Another was looking for other instances of Postgre...as two different versions can cause problems. 

    You don't have 4.8 and the beta 4.9 installed by any chance?

    But other than that, I couldn't find much else.

    I'd say if you don't get any more responses, open bug report.

  • namffuaknamffuak Posts: 4,146

    Is it possible that you had the 64-bit version of Postgres installed and somehow replaced it with the 32-bit? The warning looks a lot like what you are running now wants 2 GB and the database says it's 4 GB.

  • Serene NightSerene Night Posts: 17,641

    Well, after struggling at uninstalling and reinstalling it, {For some reason DAZ really wants to be on the C drive, despite my attmptes to put it on E, since C is a small Solid State drive} it finally works. It is sitting on C, with PostgreSQL CMS. the CMS would not work until I reset my database and reimported. But now appears to be working.

    Thanks for your time.

  • namffuaknamffuak Posts: 4,146
    Serene Night said:

    Well, after struggling at uninstalling and reinstalling it, {For some reason DAZ really wants to be on the C drive, despite my attmptes to put it on E, since C is a small Solid State drive} it finally works. It is sitting on C, with PostgreSQL CMS. the CMS would not work until I reset my database and reimported. But now appears to be working.

    Thanks for your time.

    You can move the database, but it's not really worth it. I've got over 6,000 items installed, and the whole database takes a whopping 2 GB.

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