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Celebrity Red Carpet not working

3DScreencraft3DScreencraft Posts: 490
in The Commons

Hi all, I installed the Celebrity Red Carpet as usual, through the DIM, but when I open the product in DS the thumbs come up as then exclamation/triangle. When I try to install it says the files aren't installed. I uninstalled (via DIM), then downloaded and installed again. Same result. Is the package missing some files, maybe?

Thanks!

Comments

  • SofaCitizenSofaCitizen Posts: 1,896

    I don't have that product but it sounds like perhaps there is a mismatch between what DIM thinks is the correct path and what is actually there. Sometimes files are moved during the packaging stage and so the install does not complete correctly.

    If you right click on it in DIM and select "Show installed files" - you want all files to show up as links there. On OSX the links are blue and "missing" files are grey. The wiki says that the path for the user-facing files are stored under "Environments/Architecture/Silent Winter/Celebrity Red Carpet/" - can you see if that is where they actually are?

  • CricketCricket Posts: 460

    I've had this happen with a few products. I ultimately had to manually install them.

  • Silent WinterSilent Winter Posts: 3,722

    Firstly: Thanks for your purchase :)
    Secondly: I've not heard about files being moved. It's possibly a DIM/download/install issue - so check the path as mentioned by SofaCitizen above.

    I've just downloaded the manual-install zip file and there are no apparent issues there. All the files are in the right place and the png thumbnails show up as expected.

    If there's no solution there - you'd need to file a ticket with Daz Customer Support as I'm unable do anything about DIM or the way the files are packed up on the Daz side.

    Let me know if this gets resolved or not as I may also need to send a ticket to Daz if it's a packaging issue.

  • ArtiniArtini Posts: 9,466
    edited February 18

    Works great for me in Daz Studio Beta 4.22.1.74.

    I have installed it via DIM, as usual. Very nice package, by the way.

    CelebrityRedCarpet01.jpg
    1920 x 1200 - 910K
    Post edited by Artini on
  • ArtiniArtini Posts: 9,466
    edited February 18

    Just checked, how it looks like with Genesis 9, for example https://www.daz3d.com/tao-hd-for-genesis-9-feminine

    CelebrityRedCarpet02.jpg
    1200 x 1200 - 381K
    Post edited by Artini on
  • Silent WinterSilent Winter Posts: 3,722

    Thanks Artini :)
    Cool render cool

  • ArtiniArtini Posts: 9,466

    Thank you, Silent Winter, I really enjoy exploring Celebrity Red Carpet places and make renders with it.

     

  • 3DScreencraft3DScreencraft Posts: 490

    Thanks for your input, everyone - will try again. :)

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