Fatal error closed

jimlin

when i change interface to render i get DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\system32\d3d11.dll" at 0033:000000006DEAA513, CreateDirect3D11SurfaceFromDXGISurface()+594035 byte(s) can anybody help 

this happens with both the latest better and 4.22

Richard Haseltine

What do you mean, change the interface to render?

jimlin

Richard Haseltine said:

What do you mean, change the interface to render?

sorry i meant main window from pose and animation to render to start rendering

jbdiminnie

My first guess is that you are running out of system RAM memory (and/or possibly video memory if you have CPU fallback disabled)--generally if the entire program crashes it is the former.  Could you post a little more detail about the type of scene (number of figures/HDRI/etc.) and your system specs?  Perhaps with that someone can help.

Richard Haseltine

Daz Studio doesn't use DirectX for display, but my suspcion would be that soemthing in the render activity tab iss et in such a way that it triggers the crash. Does it do this even on a freshly launched application with nothing loaded? In any event, you can render from any activity tab - just go to the render menu and click render, or hit cmd/ctrl R. If yiu need to adjust settings then Windiow>Panes(Tabs)>Render Settings will open the pane for settings.

memcneil70

Along with the other suggestions, and something that causes issues with UltraScenery, if you have a lot of instances in your products, did you change Instancing Optimization to Memory and turn off Nvidia Iray on the viewport before working? (This is just a wild idea, but one that US users forget and run into trouble with.)

jimlin

Richard Haseltine said:

Daz Studio doesn't use DirectX for display, but my suspcion would be that soemthing in the render activity tab iss et in such a way that it triggers the crash. Does it do this even on a freshly launched application with nothing loaded? In any event, you can render from any activity tab - just go to the render menu and click render, or hit cmd/ctrl R. If yiu need to adjust settings then Windiow>Panes(Tabs)>Render Settings will open the pane for settings.

Thanks for your responce the point is when i go to render menu thats when i get the fatal error . in daz studio better opens in pose and animat menu if i then try open render menue even with no scene iget fatal error.In daz studio 422.0.16 it opens in render menu if i put a scene in it will render but if i then openpose animat menu i get fatal error

 

Richard Haseltine

I assume you mean activity, the tabs along the top in some layouts. Switch to another tab, set the Drawstyle (the sphere icon to the left of the view picker - the button that probably says Perspective View of Default Camera for an empty scene) to nVidia Iray or Filament, and see what happens. I suspect one of them will trigger the crash.

jimlin

Richard Haseltine said:

I assume you mean activity, the tabs along the top in some layouts. Switch to another tab, set the Drawstyle (the sphere icon to the left of the view picker - the button that probably says Perspective View of Default Camera for an empty scene) to nVidia Iray or Filament, and see what happens. I suspect one of them will trigger the crash.

thanks again for you responce  as soon as i swich to a new tab i get fatal error it also does not matter what drawstyle i use 

jimlin

jimlin said:

Richard Haseltine said:

I assume you mean activity, the tabs along the top in some layouts. Switch to another tab, set the Drawstyle (the sphere icon to the left of the view picker - the button that probably says Perspective View of Default Camera for an empty scene) to nVidia Iray or Filament, and see what happens. I suspect one of them will trigger the crash.

thanks again for you responce  as soon as i swich to a new tab i get fatal error it also does not matter what drawstyle i use 

follow up I changed layout  now  when opening DAZ I get fatal error 

Richard Haseltine

Go to

%appdata%/daz 3d/studio4/

(on WIndows - paste that into the address bar in a file browser to go to the app data folder with DS settings). remove the actions, customactions, layout, menus, and toolbars .dsx files and see if DS will then start - if it will the issue is msot likely a corrupt file.

jimlin

Richard Haseltine said:

Go to

%appdata%/daz 3d/studio4/

(on WIndows - paste that into the address bar in a file browser to go to the app data folder with DS settings). remove the actions, customactions, layout, menus, and toolbars .dsx files and see if DS will then start - if it will the issue is msot likely a corrupt file.

Thanks again Richard tryed but no joy  so i did a clean instal of daze studio now works great  , so thanks to all those who responed