Carrara 8.5.1 just crashes
TangoAlpha
Posts: 4,584
Some of you may know I had a major Mac Meltdown over the Christmas hols, resulting in me having to install the whole kit and kaboodle from scratch - totally fresh install of El Capitan on a totally fresh hard dtive . . .
Three days later (which included much swearing!), and I've redownloaded DIM and run through the install for Studio & Carrara. Reinstalled some 3000 content packages (zzzz), rebuilt the CMS database in Studio, assigned all the correct folders. Run and registered Carrara 8.5.1 . . .
Then I come to open my WIP project. Immediate crash to desktop.
Okay, open something else. Immediate crash to desktop.
Start a new scene. Immediate crash to desktop.
Browse the smart content and content trees. Click on something . . . Immediate crash to desktop.
I think you may see a pattern. Carrara is fina, as long as I don't actually try to *do* anything. 
Help!!!
This is the stack trace, if it's of any help:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread0 com.eovia.carrara.macho.8.5.1.19 0x00000001002d9d1e boost::date_time::day_clock<boost::gregorian::date>::local_day() + 28408921 com.eovia.carrara.macho.8.5.1.19 0x0000000100407e6e boost::date_time::day_clock<boost::gregorian::date>::local_day() + 40782202 com.eovia.carrara.macho.8.5.1.19 0x00000001004080de boost::date_time::day_clock<boost::gregorian::date>::local_day() + 40788443 com.eovia.carrara.macho.8.5.1.19 0x00000001004141d7 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 41282454 com.eovia.carrara.macho.8.5.1.19 0x000000010041f3e6 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 41738285 PNG.mcx 0x000000011106ff3b 0x111061000 + 612436 PNG.mcx 0x00000001110722d7 0x111061000 + 703597 PNG.mcx 0x0000000111072e44 0x111061000 + 732848 PNG.mcx 0x000000011106c41c 0x111061000 + 461089 com.eovia.carrara.macho.8.5.1.19 0x00000001003f2d85 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 399197110 com.eovia.carrara.macho.8.5.1.19 0x00000001003fc13d boost::date_time::day_clock<boost::gregorian::date>::local_day() + 402978711 com.eovia.carrara.macho.8.5.1.19 0x00000001003fc1df boost::date_time::day_clock<boost::gregorian::date>::local_day() + 402994912 CR2Importer.mcx 0x000000010eb8e818 0x10eade000 + 72296813 CR2Importer.mcx 0x000000010ecc41ec 0x10eade000 + 199114814 com.eovia.carrara.macho.8.5.1.19 0x000000010036b24e boost::date_time::day_clock<boost::gregorian::date>::local_day() + 343614015 com.eovia.carrara.macho.8.5.1.19 0x0000000100367d1a boost::date_time::day_clock<boost::gregorian::date>::local_day() + 342252016 com.eovia.carrara.macho.8.5.1.19 0x000000010006627e boost::date_time::day_clock<boost::gregorian::date>::local_day() + 26998017 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020718 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020719 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020720 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020721 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020722 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020723 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020724 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020725 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020726 com.eovia.carrara.macho.8.5.1.19 0x00000001000c0664 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 63961827 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020728 com.eovia.carrara.macho.8.5.1.19 0x0000000100066361 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27020729 com.eovia.carrara.macho.8.5.1.19 0x00000001000c0664 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 63961830 com.eovia.carrara.macho.8.5.1.19 0x00000001000b6830 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 59911831 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038832 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038833 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038834 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038835 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038836 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038837 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038838 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038839 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038840 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038841 com.eovia.carrara.macho.8.5.1.19 0x0000000100066416 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 27038842 com.eovia.carrara.macho.8.5.1.19 0x00000001000f910f boost::date_time::day_clock<boost::gregorian::date>::local_day() + 87172543 com.eovia.carrara.macho.8.5.1.19 0x00000001000590e3 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 21632144 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338145 com.eovia.carrara.macho.8.5.1.19 0x0000000100093d02 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 45699246 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338147 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338148 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338149 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338150 com.eovia.carrara.macho.8.5.1.19 0x0000000100093d02 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 45699251 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338152 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338153 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338154 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338155 com.eovia.carrara.macho.8.5.1.19 0x00000001000e629b boost::date_time::day_clock<boost::gregorian::date>::local_day() + 79429756 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338157 com.eovia.carrara.macho.8.5.1.19 0x0000000100073317 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 32338158 com.eovia.carrara.macho.8.5.1.19 0x00000001000e6dc2 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 79715259 com.eovia.carrara.macho.8.5.1.19 0x00000001000b71cd boost::date_time::day_clock<boost::gregorian::date>::local_day() + 60157960 com.eovia.carrara.macho.8.5.1.19 0x00000001000de4b9 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 76207161 com.eovia.carrara.macho.8.5.1.19 0x00000001001084b3 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 93409762 com.eovia.carrara.macho.8.5.1.19 0x00000001000e10de boost::date_time::day_clock<boost::gregorian::date>::local_day() + 77337263 com.eovia.carrara.macho.8.5.1.19 0x00000001000e64b3 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 79483364 com.eovia.carrara.macho.8.5.1.19 0x00000001000e6777 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 79554165 com.eovia.carrara.macho.8.5.1.19 0x00000001003ce896 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 384325266 com.eovia.carrara.macho.8.5.1.19 0x00000001003cfe29 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 384877567 com.eovia.carrara.macho.8.5.1.19 0x00000001003d028b boost::date_time::day_clock<boost::gregorian::date>::local_day() + 384989768 QtGui 0x0000000100899a2d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 18969 QtGui 0x000000010089f950 QApplication::notify(QObject*, QEvent*) + 241670 QtCore 0x0000000101457e6c QCoreApplication::notifyInternal(QObject*, QEvent*) + 12471 QtGui 0x0000000100899c9c qt_sendSpontaneousEvent(QObject*, QEvent*) + 4472 QtGui 0x0000000100853a70 qt_mac_handleMouseEvent(void*, void*, QEvent::Type, Qt::MouseButton) + 132873 com.apple.AppKit 0x00007fff89cfed1d -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 632274 com.apple.AppKit 0x00007fff89cfffad -[NSWindow _reallySendEvent:isDelayedEvent:] + 21275 com.apple.AppKit 0x00007fff89658735 -[NSWindow sendEvent:] + 51776 QtGui 0x000000010084d5be -[QCocoaWindow sendEvent:] + 20677 com.apple.AppKit 0x00007fff89654e49 -[NSApplication sendEvent:] + 254078 com.apple.AppKit 0x00007fff8958803a -[NSApplication run] + 79679 QtGui 0x0000000100858f35 QEventDispatcherMac::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 149380 QtCore 0x000000010152e574 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 6881 com.eovia.carrara.macho.8.5.1.19 0x00000001003d70d2 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 387812882 QtCore 0x000000010152e6f9 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 18583 com.eovia.carrara.macho.8.5.1.19 0x00000001003c43cc boost::date_time::day_clock<boost::gregorian::date>::local_day() + 380106684 com.eovia.carrara.macho.8.5.1.19 0x00000001003cea68 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 384371885 com.eovia.carrara.macho.8.5.1.19 0x00000001000e96f4 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 80769886 com.eovia.carrara.macho.8.5.1.19 0x00000001000ee175 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 82677187 com.eovia.carrara.macho.8.5.1.19 0x000000010028c60b boost::date_time::day_clock<boost::gregorian::date>::local_day() + 252368988 com.eovia.carrara.macho.8.5.1.19 0x000000010010cb29 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 95213589 com.eovia.carrara.macho.8.5.1.19 0x000000010010cc81 boost::date_time::day_clock<boost::gregorian::date>::local_day() + 95247990 com.eovia.carrara.macho.8.5.1.19 0x00000001002e689d boost::date_time::day_clock<boost::gregorian::date>::local_day() + 289298791 com.eovia.carrara.macho.8.5.1.19 0x0000000100023218 0x100000000 + 143896
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Comments
Ouch. What are your machine's specs? From what you've suggested, I guess you didn't have a Time Machine backup or something else (Carbon Copy Cloner)?
Make sure all of your important files are backed up. Twice.
I am not a geek by any means, but the log you posted is hinting about a clock error. Go to System Preferences and make sure your clock and date are set correctly. Years ago I reinstalled or something and had the system date set to 1971 (I have no idea how it chose the date it did). Suffice it to say, lots of things didn't work too well.
Also, did you downlaod the same version of Carrara as you had before? Postgre or whatever or before?
It's a 27" iMac, late 2012, 24GB ram, i5, 1GB GTX650m. 1TB internal, 4TB ext USB3. Time Machine is on a second ext USB3.
Everything was backed up to time machine, and the really important stuff on a cloud drive too. The initial problem problem was that the machine would crash to reboot every 10 minutes, even with nothing running. A restore from time machine just brought back the problem (presumably whatever was causing it had been backed up too). So I did an Internet restore from Apple's servers, redownload apps etc. Data was still restored from time machine, although I let DIM rebuild the content libraries, mainly for housekeeping. Machine is now generally much faster and more responsive. Other apps (including DS) are working fine.
I had 8,5,1,19 before, and 8.5.1.19 after, and yes, Postgre was up to date.
Sytstem clock is correct as far as I can tell (it shows the correct date/time on both clock and file timestamps, and in prefs.)
Ouch. Wracking my brain trying to think of something to help... all I could come up with so far is a great big: "Arrrrrrrgh!" as your frustration seeps through... Oh Man....
Just out of curiousity can you run Carrara 8.1 that does not have CMS?
While I might not know much about computers let alone Macs it would help eliminate the CMS Data base as a cause.
It also can be a corrupt or wrong version plugin file, I have had that happen on my PC
Don't know Macs, Windows only. However I did a total reinstall over holiday period, using DIMs from Daz site.
After doing that I got "an error has occured" message has occurred just after Carrara had opened, and the only thing I could do was close Carrara down!
Tracked down to Fenrics ERC plugin, uninstalled that and Carrara worked again. It used to work OK, but was installed via executable the last time. Decided to leave it out for now since I've not really used it since first installing. Something is obviously wrong with the new DIM installer. Try removing that.
My problem's not quite the same. Carrara loads fine. The menus all work. The browser works - I can browse content, smart content, native content, my objs etc. It's only when I click on some content to load it, or try to open a file, or create a new scene that it goes away (no error, just a vanish to desktop, followed by an Apple crash alert)
Don't have Fenric's ERC, but I do have Fenric's Shader Doctor. It's not an immediate suspect, since I don't get a crash on startup. But it's worth taking it out just in case. I did have some Sparrowhawke plugins, but I haven't reinstalled those.
yes mine only crashed trying stuff the culprit being Py Carrara by F1oat in my case
and the Pycloid plugin
a later install has since worked fine
I have even used it successfully in Octane
Good to know everything is safe. This is a head-scratcher.
Have you checked the App Store app for updates that may need installing even though you just fresh installed?
A pain, possibly, but you could unsinstall everything and then just install the minimum to see if it works. Then add a few things and check again. And so on. Then you can narrow down the culprit, or whether it is the app itself. Before you delete you might also want to drop Carrara onto something like AppCleaner and take a screen shot of everthing that gets listed; after DIM uninstalls, make sure everything on that list is actually gone by searching.
Are you sure you got the 64-bit version?
Also, you could re-re-install everything again from the servers on down, just don't bring in your data from TimeMachine, install Carrara and see if that works. You could have a data problem with your library.
Just thought about the folder where Carrara store stuff temporarily but actually eternally. It could be bloated, but I don't know if that would cause your problem. Mine is showing as DazTMP. Double-click your HD, then Users, your User folder, Documents and then Daz3D and you should see it (or double click your HD, then in the top right search panel type in DazTMP). This needs to be emptied from time to time. Click on the folder and then choose in the menu bar FILE - GET INFO to see how big it is.
You hit it! Kinda sorta indirectly, but you hit it. The Daz3D folder was one of those I restored -- for all the stuff I had saved under "My Objects". I checked DazTmp and there were a few old renders from when it crashed some time - I do clean it out periodically. Anyway, I tried to delete them but they wouldn't go. So I pulled up the Get Info dialog.
They were Read Only.
Seems that Time Machine restored the whole folder as Read Only, don't know why, maybe some user account thing? Anyhow, I made it Read Write across the board, and restarted Carrara . . . Magic! It all works. Files open, birds sing, the sky turns blue (acually not so much the last one- it's still peeing down outside).
So, Carrara crashes if the temp folder is read only. Who'd a thunk! Cheers chap, I owe you a beer.
so glad you got it sorted
Whew! Bravo!
Yes it could say .........an error has occurred
Guess what?
Yup.
The Mac crashed, and now when I try to open the file I was working on......
At least it's not quite *that* ininformative, but it's close!
Glad things are working again.
that sounds like CMS