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SU Winter Outfit not downloading

valkanvalkan Posts: 21
in The Commons

When I went to look at the SU Winter Outfit, it was not in any of the versions.

Looking at my order page it says only the textures are DIM compataible (although it also said the Jon bundle isn't DIM compatible and that loaded OK)

Looking in DIM, it doesn't show as installed or available, although the textures do and they installed OK.

I don't usually check new purchases this quickly, so I wonder how many more products might have had this problem without me noticing.

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,961

    It is showing Install types, so the system thinks something is there, but you are the second person (at least) to report this issue so we will flag it up - unfortunately it's probably late enough at Daz that it is unlikely to be fixed before Monday.

  • asukafan2001asukafan2001 Posts: 4

    im having the same issue with this outfit i have no ability to download the product and it doesn't show up in DIM for me either. But, the other 7 things I bought show up and can download just fine. 
     

  • MasterstrokeMasterstroke Posts: 1,985
    edited April 27

    Same here
    At least glad to know, I'm not the only one.

    Post edited by Masterstroke on
  • BarzoffBarzoff Posts: 99

    Ditto.

  • Richard HaseltineRichard Haseltine Posts: 100,961

    As I said, we did report the issue but it seems fairly unlikely that it will be fixed before Monday.

  • jammful_1d3575a343jammful_1d3575a343 Posts: 3

    I reported this problem Friday 5:25AM EST......

    You would think that would be enough time to fix it

     

    just sayin

  • Richard HaseltineRichard Haseltine Posts: 100,961
    edited April 29

    The product files are now available for installation.

    Post edited by Richard Haseltine on
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