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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • TriCounterTriCounter Posts: 545

    Is it possible to get a list of the Bundles that will be deleted to make way for the new strategy?

    I've just noticed the Calypso Pro Bundle has gone and been replaced with Character and Add-on Bundles.  Now where the Pro bundle has 10 items the new bundles also have 10 items combined but with two new items I don't own.

  • Robert FreiseRobert Freise Posts: 4,444
    edited October 29

    TriCounter said:

    Is it possible to get a list of the Bundles that will be deleted to make way for the new strategy?

    I've just noticed the Calypso Pro Bundle has gone and been replaced with Character and Add-on Bundles.  Now where the Pro bundle has 10 items the new bundles also have 10 items combined but with two new items I don't own.

    This ain't cool I just checked my Library and did a search and the only Pro-Bundle that showed up was  Stephanie 5 Pro Bundle Bonus Poses and I've purchased almost all if not all of the Pro Bundles. Showed up after fourth search attempt

    And if they're changing the content those of us who already purchased the Bundles should have ours updated 

    Post edited by Robert Freise on
  • Robert FreiseRobert Freise Posts: 4,444

    TriCounter said:

    Joan 9 High Elf Add-On Bundle 89400

    deleted

    Joan 9 HD Add-On Bundle   SKU 105278  created which is the exact same bundle but with name change.  

    Surely there are children running things?

    Yeah things are becoming FUBAR 

  • TriCounterTriCounter Posts: 545
    edited October 29

    Robert Freise said:

    TriCounter said:

    Is it possible to get a list of the Bundles that will be deleted to make way for the new strategy?

    I've just noticed the Calypso Pro Bundle has gone and been replaced with Character and Add-on Bundles.  Now where the Pro bundle has 10 items the new bundles also have 10 items combined but with two new items I don't own.

    This ain't cool I just checked my Library and did a search and the only Pro-Bundle that showed up was  Stephanie 5 Pro Bundle Bonus Poses and I've purchased almost all if not all of the Pro Bundles.

    And if they're changing the content those of us who already purchased the Bundles should have ours updated 

    They will still be in your product library (the individual items in the bundle).  The main issue here is if you wanted to purchas/add an  Interactive License for the full bundle (but that only really effects a few idiots who do). 

    Obviously there is an underlying store problem here of deleteing SKU's rather than just taking them off sale/ retiring them, something that rankles me from a system design viewpoint.

    All your purchased items are still in your library though

    Post edited by TriCounter on
  • Robert FreiseRobert Freise Posts: 4,444

    TriCounter said:

    Robert Freise said:

    TriCounter said:

    Is it possible to get a list of the Bundles that will be deleted to make way for the new strategy?

    I've just noticed the Calypso Pro Bundle has gone and been replaced with Character and Add-on Bundles.  Now where the Pro bundle has 10 items the new bundles also have 10 items combined but with two new items I don't own.

    This ain't cool I just checked my Library and did a search and the only Pro-Bundle that showed up was  Stephanie 5 Pro Bundle Bonus Poses and I've purchased almost all if not all of the Pro Bundles.

    And if they're changing the content those of us who already purchased the Bundles should have ours updated 

    They will still be in your product library (the individual items in the bundle).  The main issue here is if you wanted to purchas/add an  Interactive License for the full bundle (but that only really effects a few idiots who do). 

    Obviously there is an underlying store problem here of deleteing SKU's rather than just taking them off sale/ retiring them, something that rankles me from a system design viewpoint.

    All your purchased items are still in your library though

    Yeah edited my post. I think microsoft wrote their search engine as it can't find anything without multiple tries if then 

  • Halcon BlueskyHalcon Bluesky Posts: 452

    https://www.daz3d.com/keeper-of-the-sun-textures is on my wish list for some time before 2024-10-29

    In this screen capture it tells me a differente story from what I see in the page

    can you fix that?

    Screenshot 2024-10-30 172312.jpg
    563 x 995 - 95K
  • ElorElor Posts: 1,489

    Did you use the 'STILL-WISHING' coupon ?

  • ElorElor Posts: 1,489

    I'm not totally sure if it's something I should report here or through a ticket, because it's a problem on the wiki (the products themselves are working fine once I found were the duf files were actually stored…) and maybe something you can report through your channel. But if it's a problem that should be reported through a ticket, let me know, I'll open one.

    The Files list and the wiki entry for Angela 9 HD Makeup are wrong:

    http://docs.daz3d.com/doku.php/public/read_me/index/88941/start

    http://docs.daz3d.com/doku.php/public/read_me/index/88941/file_list

    According to them, the makeup should be found in '/People/Genesis 9/Characters/Daz Originals/Angela 9 HD/Materials/Makeup/' but they actually are in '/People/Genesis 9/Materials/Daz Originals/Makeup System/Angela 9 Makeup/'

    Same mistake for Amelia 9 HD Makeup Collection:

    http://docs.daz3d.com/doku.php/public/read_me/index/91738/start

    http://docs.daz3d.com/doku.php/public/read_me/index/91738/file_list

    The wiki is telling that the duf files are in /People/Genesis 9/Characters/Daz Originals/Amelia 9 HD/Materials/Makeup/ but they are in '/People/Genesis 9/Materials/Daz Originals/Makeup System/Amelia 9 Makeup'

    As far as I can see, the Smart Content is correct.

  • Cris PalominoCris Palomino Posts: 11,374

    Elor said:

    I'm not totally sure if it's something I should report here or through a ticket, because it's a problem on the wiki (the products themselves are working fine once I found were the duf files were actually stored…) and maybe something you can report through your channel. But if it's a problem that should be reported through a ticket, let me know, I'll open one.

    The Files list and the wiki entry for Angela 9 HD Makeup are wrong:

    http://docs.daz3d.com/doku.php/public/read_me/index/88941/start

    http://docs.daz3d.com/doku.php/public/read_me/index/88941/file_list

    According to them, the makeup should be found in '/People/Genesis 9/Characters/Daz Originals/Angela 9 HD/Materials/Makeup/' but they actually are in '/People/Genesis 9/Materials/Daz Originals/Makeup System/Angela 9 Makeup/'

    Same mistake for Amelia 9 HD Makeup Collection:

    http://docs.daz3d.com/doku.php/public/read_me/index/91738/start

    http://docs.daz3d.com/doku.php/public/read_me/index/91738/file_list

    The wiki is telling that the duf files are in /People/Genesis 9/Characters/Daz Originals/Amelia 9 HD/Materials/Makeup/ but they are in '/People/Genesis 9/Materials/Daz Originals/Makeup System/Amelia 9 Makeup'

    As far as I can see, the Smart Content is correct.

    Thanks, I'll report it. 

  • Halcon BlueskyHalcon Bluesky Posts: 452

    I have in the cart https://www.daz3d.com/keeper-of-the-sun-outfit-for-genesis-3-female-s-and-genesis-8-female-s

    I wanted to add the companiion textures, I have posted the screenshot with the price for that item, But as I said before the price is different, I do not see an answer to that.

  • ElorElor Posts: 1,489

    Cris Palomino said:

    Thanks, I'll report it.

    Thank you smiley

    Halcon Bluesky said:

    I have in the cart https://www.daz3d.com/keeper-of-the-sun-outfit-for-genesis-3-female-s-and-genesis-8-female-s

    I wanted to add the companiion textures, I have posted the screenshot with the price for that item, But as I said before the price is different, I do not see an answer to that.

    A screenshot of your cart could help to pinpoint the problem, because if no moderator had the products on their wishlist, they can't check it themselves.

  • Cris PalominoCris Palomino Posts: 11,374

    Halcon Bluesky said:

    I have in the cart https://www.daz3d.com/keeper-of-the-sun-outfit-for-genesis-3-female-s-and-genesis-8-female-s

    I wanted to add the companiion textures, I have posted the screenshot with the price for that item, But as I said before the price is different, I do not see an answer to that.

    As Elor said, a screencap would help.  

  • Halcon BlueskyHalcon Bluesky Posts: 452

    Here the screenshot

    I had put the item in the cart, but the price is different to the small screenshot

    I had taken out the item from the cart

    In the other screenshot you can see the cart which still remain there.

    Unfortunately I could not do a bigger screenshot

    The tokens I plan to use later if something useful appears

    Please see what you can do

     

    Screenshot 2024-10-30 172639.jpg
    3006 x 1578 - 604K
    Screenshot 2024-10-30 204723.jpg
    3211 x 1666 - 454K
    Screenshot 2024-10-30 172312.jpg
    563 x 995 - 95K
  • memcneil70memcneil70 Posts: 4,115

    The promo page has the weekly DAZ+ item named as 'Summer Classroom' yet the product shown and links to is 'Time Tunnel'. When I clicked on either the image or the View Item button, both go to Time Tunnel.

    Mary

  • Cris PalominoCris Palomino Posts: 11,374
    edited October 30

    Halcon Bluesky said:

    Here the screenshot

    I had put the item in the cart, but the price is different to the small screenshot

    I had taken out the item from the cart

    In the other screenshot you can see the cart which still remain there.

    Unfortunately I could not do a bigger screenshot

    The tokens I plan to use later if something useful appears

    Please see what you can do

     

    I'm not seeing the textures in the cart, only the outfit; please show a screenshot of the textures in the cart. I see the item's sale page. Where does the other one come from? 

    edit: are you a daz+ or premiere member?

    Post edited by Cris Palomino on
  • Halcon BlueskyHalcon Bluesky Posts: 452
    edited October 30

    I am a Base member, I bought some items from my wish list at the start of the latest promotions (day 1 of 3)

    unfortunately I could not take an screenshot of the items in the cart.

    As I took the textures out from the cart, when I added back again was the same thing, so I took out from the cart again.

    The next thing was the textures dissapeared from the wish list in the price range and went further away with a higher price.

    Post edited by Halcon Bluesky on
  • Cris PalominoCris Palomino Posts: 11,374

    Halcon Bluesky said:

    I am a Base member, I bought some items from my wish list at the start of the latest promotions (day 1 of 3)

    unfortunately I could not take an screenshot of the items in the cart.

    As I took the textures out from the cart, when I added back again was the same thing, so I took out from the cart again.

    The next thing was the textures dissareaped from the wish list in the price range and went further away with a higher price.

    I'm not sure why you can't screenshot the textures in the cart. You don't have to take a shot of everything, just the textures. I am unclear as to why the textures disappeared. At this point you may have to put in a ticket. 

  • Halcon BlueskyHalcon Bluesky Posts: 452

    I was in doubt if taking an screenshot or not of the cart with the textures.

    The screenshots has a timestamp UTC + 10:00 Syd-AU as follows

    2024-10-30 17:23:12

    2024-10-30 17:26:39

    2024-10-30 20:47:23

    At the moment of writing 22:11

  • ElorElor Posts: 1,489

    As far as I can see, currently, the textures pack discount is 50%.

    If you saw 60% before and if it was around the moment a new Daz day began (around 4 hours ago at the time I'm writting this message), it's possible that the server was still in the process of updating the price in its cache, so it may have shown you yesterday price on a page product or your wishlist.

    The cart will pull the price directly from the database when you're adding an item, bypassing the server cache, so will always show you the current price, applying the discount you are eligible to (even if sometime they can be mistake, like a couple of days ago, when the Premier discount on New Releases was no applied by the cart, but it's usually fixed fast after reported here).

    It usually takes a couple of minutes to have the cache fully updated (but for some products, it may take longer for a reason I don't know) so when shopping after the start of a new day, it's better to only trust price shown in your cart.

  • mtl1mtl1 Posts: 1,507
    edited October 31

    Is the 5 for $10 bundle coupon BUNDLE-UP-DAZ still working? My cart has no new items, but it doesn't work at all.

    My cart has: Furuta Techwear, Elegant Lady Bundle, Tropical Beach, dForce Blanchette, and Ensign Outfit.

    The only thing I can think of is that some of them are already discounted, and that's interfering with the coupon? Any help here?

     

    edit: I just tried on four random Daz+ items that were the cheapest. Coupon still does not work.

    Post edited by mtl1 on
  • ElorElor Posts: 1,489

    The selection for the Build Your Own Bundle coupon on the sale page is wrong: it's taking items from the Premier for a Day and Doorbusters selection instead of Daz+ items:

    https://www.daz3d.com/the-2024-premier-sale

    The coupon is not working with them but did work with five items from the link.

  • Cris PalominoCris Palomino Posts: 11,374

    Elor said:

    The selection for the Build Your Own Bundle coupon on the sale page is wrong: it's taking items from the Premier for a Day and Doorbusters selection instead of Daz+ items:

    https://www.daz3d.com/the-2024-premier-sale

    The coupon is not working with them but did work with five items from the link.

    Just verified and reported on the coupon. Thanks.

  • Cris PalominoCris Palomino Posts: 11,374

    We are waiting on an update for this. The link SHOULD have been leading to a price “high-low” filter but that also didn’t get updated and now it’s showing “low-high”. I would recommend change your own view filter until it can be updated

  • ElorElor Posts: 1,489

    Thanks smiley

    I have sent you a private message.

  • Blando CalrissianBlando Calrissian Posts: 548
    edited October 31

    The "WISHES-GRANTED" code doesn't seem to be working.

    Current exclusions are: no New Releases, no memberships, no gift cards, items must have been added to your wishlist before 10/31, up to ten items (not ten exactly)

    I've tried using it on my oldest wishlist entries and on the oldest items in the wishlist, no luck. Just in case, I also tried it with ten wishlist items in the cart... no luck there either.

     

    EDIT: Also noticed that "HALLOWEEN-HORROR" doesn't take "an extra 50% off" the item price, it just changes the discount on the item to 50% off.

    So, for example, "Residential House Builder Abandoned" ($18.95) is currently 30% off with no coupon ($13.29) but with "Halloween-Horror" entered, the price drops to 50% off MSRP ($9.49) instead of an extra 50% off ($6.65).

    Post edited by Blando Calrissian on
  • Cris PalominoCris Palomino Posts: 11,374

    Blando Calrissian said:

    The "WISHES-GRANTED" code doesn't seem to be working.

    Current exclusions are: no New Releases, no memberships, no gift cards, items must have been added to your wishlist before 10/31, up to ten items (not ten exactly)

    I've tried using it on my oldest wishlist entries and on the oldest items in the wishlist, no luck. Just in case, I also tried it with ten wishlist items in the cart... no luck there either.

     

    EDIT: Also noticed that "HALLOWEEN-HORROR" doesn't take "an extra 50% off" the item price, it just changes the discount on the item to 50% off.

    So, for example, "Residential House Builder Abandoned" ($18.95) is currently 30% off with no coupon ($13.29) but with "Halloween-Horror" entered, the price drops to 50% off MSRP ($9.49) instead of an extra 50% off ($6.65).

    Reported 

  • Cris PalominoCris Palomino Posts: 11,374

    OK, both WISHES-GRANTED and HALLOWEEN-HORROR should now be working.

  • Blando CalrissianBlando Calrissian Posts: 548

    Just checked and they are. Thanks!

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,756

    Save Guard is in both the Premier For a Day & Doorbusters selections. Where does it belong?

  • frank0314frank0314 Posts: 14,056

    miladyderyni_173d399f47 said:

    Save Guard is in both the Premier For a Day & Doorbusters selections. Where does it belong?

    Asked about it.

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