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Spent just over $20 yesterday but the tokens i received expire in one week not two.
You may need to do a ticket for this.
That's a bit of a long shot but i suppose it's worth a try... lets hope there's not too many customers affected. (i'm sure there won't be).
According to a message a couple of days ago, it's a bug:
So opening a ticket is the official way to correct it or are they planning a store wide fix ?
Ah, I had not seen that, thanks. I was going to enquire in any case when the other mods came in.
What is an "alien weight"? "Along comes a super cute alien weight, with 3 colors, green, purple and red." https://www.daz3d.com/galaxy-alien-outfit-and-shape-for-genesis-9-and-genesis-9-toon
What free items???
You don't see them if you already own them.
Shouldn't we get an orange banner offer if we own all four items?
You don't see any, I see three. I am guessing you own all of them and I own one of them.
Could you find out if people who own all four get some other perk in an an orange banner offer? That's a pretty great deal to get all four for free and hopefully they could offer us something equally good.
I'll send an inquiry.
with your pick your free poison says get all 4 free must own one cause only see 3 anyways I picked sexy skinz around the house and svm's pure lily outfit thinking it meant any two new release items from real or toon releases - nope full price still reread it thinking maybe gotta add a toon item so added toon alchemy enviroments but no still no price reread and reread again dumped lily textures and the items show free sooooo to get the freebies you must only have "ONE" real iten and "ONE" toon item no more no less of either. Right now I don't really need and Toon stuff even if it's Rawart so I'll miss out out for @WONDERLAND and anyone else I signed out to take a screenshot of the freebies for you to see
Thanks!
Thanks. Funny I don't even remember buying those items and still haven't used them!
We will remind them of this issue when the office opens.
Thanks. I have 3 I got on 11/10 that expire on 11/19.
Thanks. Please let us know what DAZ says so we will know whether or not to file tickets.
Well, I see all four but what do you do to get one of them free? It says "pick your poison" so I thought it was one free if you entered a code or something, and all four if you bough one of each category. Is it all four or none?
While we're talking about issues with today's sale, the "Buy any “Toon” and any “Real” New Release together to get extra 30% off* them and Featured Artist Stores" seems to work only for the first two items in my cart. Is it supposed to work like that?
If you don't see any of the four Poison items and you're wondering what the heck they are, they are:
https://www.daz3d.com/dforce-poison-love-outfit-for-genesis-8-and-81-females
https://www.daz3d.com/dforce-poison-love-outfit-textures
https://www.daz3d.com/secret-poison-outfit-for-genesis-3-female-s
https://www.daz3d.com/ud-poison-posy
The latter is an add-on to an add-on BTW; you need both the G8 version of the Universal Dress and the Faery Tale Evil expansion for that.
Just tossing in that I got 12 tokens when I bought a cart full of stuff last night that also all expire on 11/20; it definitely appears to be a widespread and ongoing issue.
I think this is happening to many (if not all) customers. I made an 8-token purchase yesterday, plus I had other tickets (a total of 14 now), and now, all my tokens are due to expire on November 20th (one week from now). I think it's better for all of us if this problem is solved independently of tickets, otherwise, it will be bad for customers -- who'll have to send tickets individually -- and for you -- who'll be overloaded with tickets.
[Re the extra 30% discount]
Just a note that the page copy is a little mistaken/deceptive. It says in two places
"Buy any 'Toon' and any Real New Release together to get extra 30% off them"
but in fact it doesn't distinguish between the Toon list and the Real list at all, and doesn't require you buy one from each. I tried several tests, varying the order in which I put things in the cart. Pick two toon items, pick two real items, pick one of each ... won't matter. The first two new releases, from either list, you put in your cart, will get the additional discount (and thus, before coupons or other discounts, will go to 51% off for Daz+ members). Any other new releases you put in the cart will not get that additional discount.
(So put the most expensive two new releases in first!)
Indeed... I was going to report this. It's not clear from the language of the promo the rebate only applies to one and only one toon item and one and only one real item. I think this should be fixed...
Indeed, but you don't get the free items... Just tested it now...
True dat. The Poison-freebies thing does insist that you buy at least one from each list.
Does the Daz sales team realize that tokens are now an explicitly advertised benefit of paid products - namely the memberships?
No longer acceptable to shut them off on a whim - for the duration of Black Friday or other holiday sales for example - if you ask me.
The Black Friday promotion is inexistent, I applied the code, it does not work.
I got one item in the cart, fix it.
They are not being shut off, as we posted in another thread this is a bug - but it is a bug that isn't going to be disatrous for a few days so it was not dealt with immediately. We will follow up, though (it affects me too, so I have incentive :) ).