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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • DasTriDasTri Posts: 89

    BARN-BURNER not working here, too, even when you include three New Debut items.

  • Cris PalominoCris Palomino Posts: 11,500

    Elor said:

    I added two Debut New Releases but I ended with a 'Coupon code is not valid' answer when I tried to applied it:

    As a special thank you for own Daz Horse 3 items, enjoy an extra 20% off Debut New Releases when you buy any two or more with Coupon Code BARN-BURNER when you include any Debut New Release.

    The text is perplexing: the coupon is supposed to give 20% off Debut New Releases when you buy at least two of them, but the text also insist that you have to include a Debut New Release cool

    My next guess was that it may have a link with the Horse 3 Items link in the middle of today's sale page ( https://www.daz3d.com/2024-holiday-sale ), but the link itself is leading to a selection including almost every item from the store (main exclusion seems to be New items and Daz+ ones).

    Regardless, I tried to add to items from this link ( https://www.daz3d.com/giddy-up-goodies ), keeping one Debut New Release, but also ended with a 'Coupon is not valid' error.

    Then, I tried to add Horse 3 items but it didn't end better than my previous attempt.

    The cart I ended with: two Debut New Releases, two items from the Horse 3 items link (the one in the red rectangle) and in the green rectangle, two items related to Horse 3 (well three with the second new Release):

    I copy pasted the coupon to avoid making mistake while typing it.

    Ok so, the link is right, selection is wrong, this is being fixed. The coupon is intended only for the debut items and works when I have two or more in the cart, but the text is being looked at as it is confusing. 

  • Cris PalominoCris Palomino Posts: 11,500

    DasTri said:

    BARN-BURNER not working here, too, even when you include three New Debut items.

    Worked with the first three items in the debut selection. Could you show me a cart?

     

  • DasTriDasTri Posts: 89

    >Could you show me a cart?
    It works now. Did you change anything?

  • ainm.sloinneadhainm.sloinneadh Posts: 480

    Ah, sad panda. I started building a cart and was up to $160. Now it's $320. I get that someone made an error somewhere, but I wasn't to know that. What a waste of time sad

  • ainm.sloinneadhainm.sloinneadh Posts: 480

    Although other things broke in the cart too. The 20% off the select artists isn't being honoured again when stacking.

  • Cris PalominoCris Palomino Posts: 11,500

    DasTri said:

    >Could you show me a cart?
    It works now. Did you change anything?

    Not really. As I said, it had worked for me. 

  • DougalDougal Posts: 9

    ainm.sloinneadh said:

    Ah, sad panda. I started building a cart and was up to $160. Now it's $320. I get that someone made an error somewhere, but I wasn't to know that. What a waste of time sad
     

    lol, same here! Looks like every item on the store was erroneously counting for the horsey discount for a while.  

    Was just about to drop $200+ too crying  So Disappointing!  

  • ElorElor Posts: 1,655
    edited December 17

    Thank for fixing the coupon.

    ainm.sloinneadh said:

    The 20% off the select artists isn't being honoured again when stacking.

    I just looked and everyone of them have a base discount of 60% for their own items, which is 20 % more than what other featured artists have (50%).

    Post edited by Elor on
  • ainm.sloinneadhainm.sloinneadh Posts: 480
    edited December 17

    Elor said:

    Thank for fixing the coupon.

    ainm.sloinneadh said:

    The 20% off the select artists isn't being honoured again when stacking.

    I just looked and everyone of them have a base discount of 60% for their own items, which is 20 % more than what other featured artists have (50%).

    But that extra 20% is lost when stacking - they end up at the same discount as non select artist items (83% instead of 89-ish%). For example:

    60% off (0.4) x 40% punch off (0.6) = 24% or 76% off

    24% off (0.76) x 30% tokens off (0.7) = 16.8% or 83.2% off (which is where they're sitting at in my newer desktop cart).

    The last step is a bit more convoluted. Take off the 60% discount.

    83.2% off (0.168) / 60% off (0.4) = 42% or 58% off

    As these artists are also featured, they get a base 50% off, or 65% off with a new release. Add a new realease.

    58% off (0.42) x 65% off (0.35) = 14.7% or 85.3% off (already higher here)

    Now apply the 20% extra off for being one of today's select artists.

    85.3% off (0.147) x 20% off (0.8) = 89-ish% of, now 83% off.

    That may be a little wrong somewhere as I've a cart on my phone (older cart) where they're sitting at 92% off, although I think that 92% is also wrong (too high by 30% extra off, I think).

    Looking at other featured artists in my cart, I think they could be wrong too - 83% off when they should be 85% off. Looks like the extra off for including a new release is the stacking discount that's broken rather than the 20% off the select artists.

    Post edited by ainm.sloinneadh on
  • KerseyKersey Posts: 78
    edited December 17

    I have the same problem. Items from vendors that has the 20% extra, doesn't get the extra featured artist discount for adding a debut new release. They end up with the same discount as vendors that doesn't have 20% extra.

    I was wrong. Looks like no Featured Artist items get the 60% discount with a Debut new release. It's only 50% for me.

    Post edited by Kersey on
  • ElorElor Posts: 1,655
    edited December 17

    From what I can see and if I'm not mistaken and missing a discount somewhere, what doesn't seem to work is the bonus discount for having a new release in your cart, regardless of the other discount.

    On these two carts, the only discounts active as far as I can see are their base discount (either 60 or 50) and the three punches Premier discount. No tokens or coupons are applied to my cart.

    Without one, the items from the artists with a 20% extra discount are discounted at 76% in my cart, while the item (the bodycon dress by Sveva) from an artist not part of the 20% extra team is discounted at 70%.

    After adding a Debut New Release, none of the discount are changing:

    cart_without_new.jpg
    745 x 1637 - 164K
    cart_new.jpg
    745 x 1785 - 178K
    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,500

    Elor said:

    From what I can see and if I'm not mistaken and missing a discount somewhere, what doesn't seem to work is the bonus discount for having a new release in your cart, regardless of the other discount.

    On these two carts, the only discounts active as far as I can see are their base discount (either 60 or 50) and the three punches Premier discount. No tokens or coupons are applied to my cart.

    Without one, the items from the artists with a 20% extra discount are discounted at 76% in my cart, while the item (the bodycon dress by Sveva) from an artist not part of the 20% extra team is discounted at 70%.

    After adding a Debut New Release, none of the discount are changing:

    I've sent a report as I, too, don't think the bonus discount for the debut in the cart is being applied. 

  • Night Owl 3DNight Owl 3D Posts: 121

    Same issue here, no additional discount to Featured Artist Store Items when one or more Debut items are in the cart.  It was working briefly right after the changover at Daz midnight. 

  • Richard HaseltineRichard Haseltine Posts: 101,459

    Night Owl 3D said:

    Same issue here, no additional discount to Featured Artist Store Items when one or more Debut items are in the cart.  It was working briefly right after the changover at Daz midnight. 

    Reporting again.

  • Night Owl 3DNight Owl 3D Posts: 121

    Thank You Richard.

  • Richard HaseltineRichard Haseltine Posts: 101,459

    Richard Haseltine said:

    Night Owl 3D said:

    Same issue here, no additional discount to Featured Artist Store Items when one or more Debut items are in the cart.  It was working briefly right after the changover at Daz midnight. 

    Reporting again.

    Should be fixed now.

  • ainm.sloinneadhainm.sloinneadh Posts: 480
    edited December 17

    There's been a slight update to the prices in the cart, but featured/select artists are still wrong. Featured are still at 83% off in a cart with maximum stacking when they should be 85% off (or 85.3% under the hood). The select 20% extra off artist items are now 87% off in a cart with maximum stacking, but should be 89 or 88% off (or 88.34% under the hood).

    If they're having issues, the calcuations are:

    • Featured artists: 0.35 (debut item in basket) x 0.7 (8 tokens) x 0.6 (40% punch)
    • Select artists: the above x 0.8 (20% extra off)

    Not trying to be picky but aware I'll be coming across so. I reported once earlier in the sale and nothing was done and I've spotted it a few other times without reporting. Just getting a little miffed now. I think understandably so.

     

    Actually, scratch that. The discount on a buy-in is 60%, not 65%. The prices might now be correct.

    Post edited by ainm.sloinneadh on
  • Charlie JudgeCharlie Judge Posts: 12,801

    Up until today buying both of the DAZ+ new releases together has resulted in an extra discount on them. However putting both of today's new DAZ+ releases in the cart does not result in an additional discount on them. Is this a glitch or is it intended?

  • barbultbarbult Posts: 24,393
    edited December 18

    Charlie Judge said:

    Up until today buying both of the DAZ+ new releases together has resulted in an extra discount on them. However putting both of today's new DAZ+ releases in the cart does not result in an additional discount on them. Is this a glitch or is it intended?

    Another Daz sales error. The newsletter says you get 30% extra discount bor buying both together.

    image

     

    Post edited by barbult on
  • ElorElor Posts: 1,655

    The four new Aeon Soul's products don't have a readme:

    https://www.daz3d.com/urban-noise-fm

    http://docs.daz3d.com/doku.php/public/read_me/index/106473/start

    ---

    https://www.daz3d.com/dforce-urban-noise-hz

    http://docs.daz3d.com/doku.php/public/read_me/index/106444/start

    ---

    https://www.daz3d.com/urban-noise-customize-vol-1

    http://docs.daz3d.com/doku.php/public/read_me/index/106489/start

    ---

    https://www.daz3d.com/urban-noise-customize-vol-2

    http://docs.daz3d.com/doku.php/public/read_me/index/106493/start

  • MelanieLMelanieL Posts: 7,424
    edited December 18

    Also without a ReadMe: 

    Nutcracker Props

    Ashley Bun for G9

    Post edited by MelanieL on
  • Charlie JudgeCharlie Judge Posts: 12,801

    barbult said:

    Charlie Judge said:

    Up until today buying both of the DAZ+ new releases together has resulted in an extra discount on them. However putting both of today's new DAZ+ releases in the cart does not result in an additional discount on them. Is this a glitch or is it intended?

    Another Daz sales error. The newsletter says you get 30% extra discount bor buying both together.

    image

     

    And appears to now be fixed. Thanks. 

  • CES3DCES3D Posts: 79

    The promotional images for "EG Skirt Poses and Qxs Genesis 9 Bundle" include "dForce EG Skirt Clothing for Genesis 9," but this product is not actually included in the bundle.
    Instead, the bundle includes "dForce EG Short Skirt Clothing for Genesis 9," which was released last month.
    Is it possible that there was a mistake with the product included in the bundle?

  • Cris PalominoCris Palomino Posts: 11,500

    CES3D said:

    The promotional images for "EG Skirt Poses and Qxs Genesis 9 Bundle" include "dForce EG Skirt Clothing for Genesis 9," but this product is not actually included in the bundle.
    Instead, the bundle includes "dForce EG Short Skirt Clothing for Genesis 9," which was released last month.
    Is it possible that there was a mistake with the product included in the bundle?

    I've sent a report. 

  • ArtAngelArtAngel Posts: 1,743
    edited December 20

    December 19 2024: Esid & FenixPhoenix gifting FPE Candy Cane for Genesis 8 and 9 now links to an oops page. And when carted, it is no longer free.

    Todays PA Freebie

     

    2024-12-19 Cart1 Xmas Freebie23.JPG
    1783 x 1250 - 170K
    Post edited by ArtAngel on
  • joannajoanna Posts: 1,552
    edited December 20

    ArtAngel said:

    Todays PA Freebie

    December 19 2024: Esid & FenixPhoenix gifting FPE Candy Cane for Genesis 8 and 9 now links to an oops page. And when carted, it is no l;onger free.

    And I have it in the cart, and it's not free anymore in there.

    Edit: didn't see you mentioning not free. I should read slower.

    Edit 2: The price listed is not free, but the item doesn't seem to be deducted from store credit.

    Post edited by joanna on
  • WonderlandWonderland Posts: 6,957

    joanna said:

    ArtAngel said:

    Todays PA Freebie

    December 19 2024: Esid & FenixPhoenix gifting FPE Candy Cane for Genesis 8 and 9 now links to an oops page. And when carted, it is no l;onger free.

    And I have it in the cart, and it's not free anymore in there.

    Edit: didn't see you mentioning not free. I should read slower.

    Same here.

  • butterflyfishbutterflyfish Posts: 1,256

    joanna said:

    ArtAngel said:

    Todays PA Freebie

    December 19 2024: Esid & FenixPhoenix gifting FPE Candy Cane for Genesis 8 and 9 now links to an oops page. And when carted, it is no l;onger free.

    And I have it in the cart, and it's not free anymore in there.

    Edit: didn't see you mentioning not free. I should read slower.

    Edit 2: The price listed is not free, but the item doesn't seem to be deducted from store credit.

    I just tried to check out with it and got an error. 

  • Charlie JudgeCharlie Judge Posts: 12,801

    joanna said:

    ArtAngel said:

    Todays PA Freebie

    December 19 2024: Esid & FenixPhoenix gifting FPE Candy Cane for Genesis 8 and 9 now links to an oops page. And when carted, it is no l;onger free.

    And I have it in the cart, and it's not free anymore in there.

    Edit: didn't see you mentioning not free. I should read slower.

    Edit 2: The price listed is not free, but the item doesn't seem to be deducted from store credit.

     Not sure if there is a reason or if it is a glitch but it apears to have been removed from the store early. 

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