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DAZ Studio PRO Purchased Serial Number

roberthutchinsonroberthutchinson Posts: 306
in Technical Help (nuts n bolts)

Way back in 2011 I purchased DAZ Studio Pro and, obviously, recieved a purchaased type serial number.  Somewhere along the line in the updates, my serial number became a "FREE" type serial number, meaning that it starts with SDZFPRO.  Therefore I have lost deceminator. I am now at version 4.9 Public Build and I cannot put in my purchased serial number.  I put it in, but do not get the green arrow.  I have put in a help ticket for this, but seeing that help takes a bit of time, I was wondering if anyone had any ideas on this?

Comments

  • fixmypcmikefixmypcmike Posts: 19,583

    Do you have 4.8 installed?  Does putting in the serial number work in 4.8?

  • roberthutchinsonroberthutchinson Posts: 306
    Fixmypcmike said:

    Do you have 4.8 installed?  Does putting in the serial number work in 4.8?

    I have 4.8 installed and it will not take the serial number either.crying

     

  • fixmypcmikefixmypcmike Posts: 19,583

    Make sure you don't have any extra spaces at the beginning or end of the serial number.

  • roberthutchinsonroberthutchinson Posts: 306
    Fixmypcmike said:

    Make sure you don't have any extra spaces at the beginning or end of the serial number.

     

    Nope, none of that!

     

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