daz instlal shuts down when i install an item

basiclly every time i buy something i have to reinstalll my daz content every time i install something it would pop up installing and close and it shows a bug has been found you can report it but it wouldnt let me resport it is there anything i can do

Comments

  • ChoholeChohole Posts: 33,604

    How are you installing content?

  • i uninstall it all and then reinstall all it with new content included

  • fastbike1fastbike1 Posts: 4,077

    I think Chohole is asking whether you are using Install Manager or not. You shouldn't have to uninstall/reinstall anything.

  • SpottedKittySpottedKitty Posts: 7,232

    "A bug has been found" doesn't mean all your content is bad and must be reinstalled. The next time you see this error, can you take a screenshot and post it here? Or open the log file (Help menu > Troubleshooting > View Log File) and look near the end for a full listing of the error message?

  • the thing is when i get the error  it wont let me click anything except a link it puts up  it wont let me submit a bugg

  • ChoholeChohole Posts: 33,604

    Can you please show us some screen shots of the error you ar getting.  Maybe that will help us trouble shoot this for you

  • fixmypcmikefixmypcmike Posts: 19,583

    It sounds to me like you're saying when you try to load the content in Daz Studio, DS crashes and the crash report dialog comes up?  If that's the case, click the "Save" button on the right side, then go to https://helpdaz.zendesk.com/requests/new and submit a ticket, attatching the saved crash report.

  • sorry it shows up a fatal error sorry i was thinking what it said and it told me to go to that website, but whenm i click it form the daz installer  it shows unsafe website might be malious and then i proceed on to the site and i dont know where to go to 

  • What site is it sending you to? Ideally as a non-clickable link - put a space in front of the dots. It sounds as if you may have some kind of malware getting in the way.

  • fixmypcmikefixmypcmike Posts: 19,583

    The crash reporter link is to the old bug reporting site -- it gets forwarded to the new system, but depending on your browser settings it may see the forwarding as suspicious.

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