"Useful Shapes and Symbols for DAZ Studio" stopped working

I purchased "Useful Shapes and Symbols for DAZ Studio" [ https://www.daz3d.com/useful-shapes-and-symbols-for-daz-studio ]. It worked initially but now when I click on an image, instead of inserting the image, it displays a grey cube. I tied uninstall and reinstall the package multiple times with DIM and manually and the same thing keeps happening. Help!

Comments

  • felisfelis Posts: 4,464

    If you look in the log (Help > Troubleshooting > View Log), does there then come any errors or warnings when trying to load?

  • Drogo NazhurDrogo Nazhur Posts: 1,132

    Here is what the error log says when I try to insert the object ...

    2024-07-17 15:00:16.630 [INFO] :: Prepare asset load (open): /Props/A3dilium/Shapes & Symbols/Symbol speech.duf
    2024-07-17 15:00:16.630 [INFO] :: Locking viewport redraw...
    2024-07-17 15:00:16.630 [INFO] :: Viewport redraw locked.
    2024-07-17 15:00:16.696 [VERBOSE] :: Native format content directories: 8
    2024-07-17 15:00:16.696 [VERBOSE] :: Poser format content directories: 3
    2024-07-17 15:00:16.696 [VERBOSE] :: Other import format content directories: 0
    2024-07-17 15:00:16.696 [INFO] :: Begin asset load (open): /Props/A3dilium/Shapes & Symbols/Symbol speech.duf
    2024-07-17 15:00:16.699 [INFO] :: Clearing the scene...
    2024-07-17 15:00:16.716 [INFO] :: *** Scene Cleared ***
    2024-07-17 15:00:16.717 [INFO] :: Determining missing assets...
    2024-07-17 15:00:16.721 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/speech.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.724 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/speech.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.729 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/uv sets/a3dilium/base/default.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.732 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/uv sets/a3dilium/base/default.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.732 [INFO] :: Setting textures...
    2024-07-17 15:00:16.732 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/speech.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.733 [INFO] :: Creating node geometry...
    2024-07-17 15:00:16.734 [INFO] ::     E:/DAZ/Public Documents/My DAZ 3D Library/data/cloud/1_72493/data/a3dilium/shapes & icons/speech/speech.dsf (1,1): Syntax error - expected '{' or '['
    2024-07-17 15:00:16.734 [WARNING] :: \src\sdksource\fileinput\dzassetdaz.cpp(3074): Geometry definition not found: /data/a3dilium/Shapes%20%26%20Icons/speech/speech.dsf#speech-1.
    2024-07-17 15:00:16.734 [INFO] :: Creating materials...
    2024-07-17 15:00:16.734 [WARNING] :: \src\sdksource\fileinput\dzassetdaz.cpp(6661): Shape for material instance not found.
    2024-07-17 15:00:16.734 [WARNING] :: \src\sdksource\fileinput\dzassetdaz.cpp(2419): Material not created: wire_177027088-1!
    2024-07-17 15:00:16.734 [WARNING] :: \src\sdksource\fileinput\dzassetdaz.cpp(6661): Shape for material instance not found.
    2024-07-17 15:00:16.734 [WARNING] :: \src\sdksource\fileinput\dzassetdaz.cpp(2419): Material not created: wire_154185229-1!
    2024-07-17 15:00:16.734 [INFO] :: Resolving legacy figures...
    2024-07-17 15:00:16.734 [INFO] :: Sorting property groups...
    2024-07-17 15:00:16.734 [INFO] :: Setting up follow targets...
    2024-07-17 15:00:16.735 [INFO] :: Finished asset load (open): 0m 0.39s - /Props/A3dilium/Shapes & Symbols/Symbol speech.duf
    2024-07-17 15:00:16.782 [INFO] :: Unlocking viewport redraw...
    2024-07-17 15:00:16.782 [INFO] :: Viewport redraw unlocked.

     

  • LeanaLeana Posts: 11,783

    The error message in the log indicates that you have installed that product with Connect (from inside Daz Studio, probably by mistake) and it didn't install properly. 

    You need to uninstall that version so that the version installed with DIM is used.

  • Drogo NazhurDrogo Nazhur Posts: 1,132

    Thank you. So do I just go into those folders and remove everything?

  • LeanaLeana Posts: 11,783

    Try uninstalling it from inside DS, I'm not sure it will consider it uninstalled if you just remove the files.

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