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[FIXED] Kaede 9 Starter Bundle and Add-on missing items

ArtsyDragonArtsyDragon Posts: 682
edited August 15 in Technical Help (nuts n bolts)

Hello,

I just submitted a ticket before thinking to ask folk here if there were any issues with the Kaede 9 Starter Bundle. I purchased the Pro and expected all of the Starter to be included. When I tried to Download, the Urban Kunoichi Outfit for Genesis 9 (SKU: 102428) was neither in DIM nor Daz Studio Smart Content to DL/Install. It showed in my inventory as me owning it though. 

Then I noticed the associated Urban Kunoichi Outfit Outfit Texture Add-On (SKU: 102434) is also not available for DL/Install either in DIM or Daz Studio. And again, was in my product list. 

Anyone else having this issue?

Post edited by ArtsyDragon on

Comments

  • frank0314frank0314 Posts: 14,056

    We will check on it

  • frank0314frank0314 Posts: 14,056

    Looking at hte bundles the Urban Kunoichi Outfit for Genesis 9 (SKU: 102428) does indeed come with the tarter bundle but the Urban Kunoichi Outfit Outfit Texture Add-On (SKU: 102434) is an extra add-on for the outfit and doesn't come with either of the bundles. 

    I will report the missing product now.

  • frank0314frank0314 Posts: 14,056
    edited August 15

    Correction, the other doesn't show any download method as well. Both have been reported

    Post edited by frank0314 on
  • OgarenOgaren Posts: 10

    Same here. Both are in my product list with no download associated

  • OgarenOgaren Posts: 10

    The download has been fixed, just got it via DIM. Thanks :)

  • ArtsyDragonArtsyDragon Posts: 682

    Thank you @Ogaren. I forgot to come back and update that they fixed the issue. :)

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