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updated file don`t disapear (DAZ Studio 4.9 Connect)

R25SR25S Posts: 595
in Technical Help (nuts n bolts)

After the update process with Connect in DAZ Studio 4.9 one of the updated files (A Cozy Studio) stays in the Updates Tab and won`t disapear (since yesterday) every other file disapear after the update. Is it a buck or do I miss something?

Also, DAZ Studio 4.9 Pro Beta shows up in the Available Tab. Why is the Beta version showing in the regular version? And can I hide it (without installing it)?  

acs.jpg
1025 x 537 - 68K
dazspb.jpg
1030 x 404 - 51K

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,833

    Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

  • vadimtvadimt Posts: 33
    Richard Haseltine said:

    Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

    For me there are 4 products which stay in Updates (for long time, after multiple attempts, since I used 4.9 Beta). I guess something is wrong with the metadata. All other updates work just fine.

    DAZUpdates.JPG
    545 x 581 - 66K
  • Richard HaseltineRichard Haseltine Posts: 100,833

    It may be worth hanging on a day or two, since the servers are currently very busy, but if it doesn't go away please open a support ticket to report this.

  • R25SR25S Posts: 595
    Richard Haseltine said:

    Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

    here are the two screenshots

    dazbeta.jpg
    1920 x 1080 - 223K
    cozy.jpg
    1920 x 1080 - 226K
  • Richard HaseltineRichard Haseltine Posts: 100,833

    As I said to vadimt, it may reflect the business of the servers. If it still won't clear as spoeeds recover then please report it.

  • R25SR25S Posts: 595

    OK; I wait and see

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