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Incomplete product content

kandrews10_fc40beab43kandrews10_fc40beab43 Posts: 8
edited September 9 in Technical Help (nuts n bolts)

I pruchased Cartoonized for both Gen * and Gen 9. Gen 8 seems to be complete, but Gen 9 is missing everything but the "reset" icon which only allows me to reset and figure that has already been "cartoonized". All other functionality is missing. I've tried uninstalling and reinstalling to no avail. This is not the first time or the first product this has happened with. How do I go about fixing this? Thanks!

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,440
    edited September 9

    Moved to Technical Help as it is a product issue, not a Daz Studio application issue.

    Which pane are you looking in? If it is Smart Content then try checking the Content Library pane under Daz Studio Formats.

    Post edited by Richard Haseltine on
  • kandrews10_fc40beab43kandrews10_fc40beab43 Posts: 8
    edited September 10

    Ok, thanks; but nope, no luck in the content library.

    Post edited by kandrews10_fc40beab43 on
  • barbultbarbult Posts: 24,380
    I don't own it, but the content is probably morphs accessible from the Parameters pane. The product Readme, available online, should tell you how to access the files. I hope you installed it with DIM. In DIM, you can also right click on the product entry and select Show Installed Files. Then you can see where they are installed.
  • LeanaLeana Posts: 11,783

    Judging by the product page and readme the G9 version includes only morphs dials + the "reset" preset, while G8 versions had "apply" presets too.

  • kandrews10_fc40beab43kandrews10_fc40beab43 Posts: 8

    Thanks, everyone :)

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