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No manual Download Option after purchasing product

havoc4gaminghavoc4gaming Posts: 8
in Technical Help (nuts n bolts)

I purchased the new https://www.daz3d.com/dforce-dreamy-dress-for-genesis-9-8-and-81 and it cannot be downloaded from my product Library i only use manual download not Dimm since i like to remove fluff folders from products i have never had this issue before

sorry about image brightness Snipping Tool does that with my monitor sometimes

Screenshot 2024-09-17 135801.png
2546 x 1564 - 362K

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,443

    THere are no Install Types listed at all, so presumably an upload issue - using another method wouldn't help (though you can use DIM to download and then manually extract the zip, which would at least get you update notices).

  • Catherine3678abCatherine3678ab Posts: 8,365
    edited September 18

    I have downloaded it manually, so whatever the issue was it would appear to be fixed.

    Post edited by Catherine3678ab on
  • havoc4gaminghavoc4gaming Posts: 8

    just checked it has been fixed thank you for taking the time to help its appreciated

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