Trying to find and access Premier content - SOLVED

nabob21nabob21 Posts: 994
edited November 16 in The Commons

Hello,

I am a bit frustrated at the moment trying to figure out how the Premier content works in Daz Studio. I purchased a membership for Priemier back in October and purchased the Lycan character bundle. As a result, I saw it show up in my product library along with the female Lycan Premier bonus. This month I purchased the Kai 9 bundle and got the Kalei exclusive character. I now see the Kai 9 Bundle products in my product library along with the Kalei bonus character. I had not installed any of the Premier bonus content yet, or the Premier plug-ins so today I decided to do that. I've never tried to install anything using the Daz Connect/Content Library method so I am trying to figure it out. In Fact, I can't even find the bonus content at all. Not the plugins I'm supposed to install or the bonus content. And when I checked my product library, I no longer see the Lycan female character listed anywhere. So my questions are:

1. How do I find/access/install the Premier bonus characters and plugins? I tried to find some kind of forum topic with instructions, but I've mot been successful (to be honest, searching the forums for me is as clear as mud). I went to the Premier FAQ discussion and all it says is that I need to install them but doesn't provide any instruction on how to actually do that or provide links to said instuctions.

2. Since the Lycan Female is no longer showing up in my product library like Kalei 9 is, does this mean I've lost access to it?

It is very frustrating because you purchase a product in good faith, and then you waste time trying to figure out how to access and download those products because any instruction that is provided is incomplete or assumes that you already possess knowledge that you may not already have.

If anyone can help me with any of these questions, I would greatly appreciate it. Even pointing me to somewhere with complete answers would be greatly appreciated as well.

Thanks in advance for any replies.

nabob21

Post edited by nabob21 on

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