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Installation Failed Messages

CyrinadiaCyrinadia Posts: 143
in Technical Help (nuts n bolts)

I'm re-downloading some of my old orders. I have these messages, which I hope are added as an attachment. They're freshly downloaded, though I tried deleting them and re-downloading again. What's going on?

Error.JPG
867 x 596 - 68K

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,810

    If you open preferences (the gear icon at top-right of the DIM window) there's a View Log button.

  • CyrinadiaCyrinadia Posts: 143


    Received commands: daz3dim://download/e10f586910e6a71124c0119bf2f93969/file_id/8928-02
    requestLinksAsProducts file_id 8928-02
    Product 8928-2:M4 Elite Texture: Rob StudioCF has invalid tag: CloudAvailable
    Processed 1 products with 1 unique product downloads
    Installing product : Julie Hair
    Could not extract file : D:/Documents/My DAZ 3D Library/Runtime/WebLinks/DAZ Productions, Inc/DAZ Free Weekly Download.pzs
    Product installation failed : Julie Hair
    Install Queue finished in 0 min 0.2 sec.
    Installing product : Victoria 4.2 Base
    Could not extract file : D:/Documents/My DAZ 3D Library/Runtime/WebLinks/DAZ Productions, Inc/DAZ Free Weekly Download.pzs
    Product installation failed : Victoria 4.2 Base
    Install Queue finished in 0 min 1.6 sec.
    Installing product : FIRE! Campfire and Cooking Set
    Could not extract file : D:/Documents/My DAZ 3D Library/Runtime/WebLinks/DAZ Productions, Inc/DAZ Free Weekly Download.pzs
    Product installation failed : FIRE! Campfire and Cooking Set
    Install Queue finished in 0 min 0.8 sec.
    Installing product : Neve for V4
    Product successfully installed : Neve for V4
    Install Queue finished in 0 min 1.3 sec.
    Installing product : Winter Princess Hair
    Product successfully installed : Winter Princess Hair
    Install Queue finished in 0 min 1.1 sec.
    Installing product : Apteromata Finery
    Product successfully installed : Apteromata Finery
    Install Queue finished in 0 min 4.0 sec.

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    log.txt
    255K
  • CyrinadiaCyrinadia Posts: 143

    I'll try the manual instal. See how that goes.

  • Richard HaseltineRichard Haseltine Posts: 100,810

    I'm surpised they have the old .pzs file in them still - though I'm not sure why that would be blocking installation, it isn't for me. What OS and security software are you using?

  • LindseyLindsey Posts: 1,999
    edited March 2016

    I believe this error message: "Could not extract file : D:/Documents/My DAZ 3D Library/Runtime/WebLinks/DAZ Productions, Inc/DAZ Free Weekly Download.pzs"

    Means the file, DAZ Free Weekly Download.pzs,  already exists in folder D:/Documents/My DAZ 3D Library/Runtime/WebLinks/

    For each product erroring out with this error,  go and delete the file first and then try the reinstall again.

    Post edited by Lindsey on
  • fixmypcmikefixmypcmike Posts: 19,583

    The problem is that those old weblinks files were set as read-only, but I haven't seen that causing a problem for DIM installs -- it used to cause problems with the old bitrock installers, with the OS asking if you wanted to retry with adjusted compatibility settings.  Are you installing to a location which has content which wasn't installed by DIM?  I believe Lindsey's solution should work if that's the issue.

  • CyrinadiaCyrinadia Posts: 143

    I did a manual install. It did want me to replace a bunch of files like the pzs one as Lindsey mentioned, but it worked. To Richard, I run Windows 8 64bit with admin rights. I use AVG and the usual Windows Defender. I'm happy with the work-around. Fixmypcmike, yeah a few files have had to be installed manually, such as some Renderosity items. Thanks for the help guys! 

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