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Genesis 3 Starter Essentials Not Installing/Not Found

infinitetofuinfinitetofu Posts: 105
in Technical Help (nuts n bolts)

I'm at my wits' end. I've tried everything I can think of to fix this myself, after finally discovering what the problem even was and so now I turn to you. I built a new computer and I'm trying to download and install all my Daz stuff to it. Every other program is working without a hitch, but Daz won't install Genesis 3 Starter Essentials. It certainly appears to, but when I go to load Genesis 3 Female or Male or anything in that package, I get an error saying the file does not exist. I downloaded everything through the DIM and all else works fine except for this one package. Even Genesis 2 Starter Essentials works. Problem is, I am a vendor and I can't get any work done without the base figure. What is going on?

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,781

    The packages are showing as installed in DIM, not still in ready to Install with an Install Failed note?

  • infinitetofuinfinitetofu Posts: 105

    Right. They download, install and show as installed. But when I go to the icon to load it in Daz, it tells me that the file is not found.

  • Richard HaseltineRichard Haseltine Posts: 100,781

    The .duf file (the one you are clicking on) or the .dsf file (the one that specifies the geometry and rigging? Are you looking in Smart Content or under DAZ Studio Formats in the Content Library pane?

  • infinitetofuinfinitetofu Posts: 105

    I'm using Content Library. But neither of them work.

  • infinitetofuinfinitetofu Posts: 105

    Any ideas why the Genesis 3 Starter Essentials alone won't load?

  • Richard HaseltineRichard Haseltine Posts: 100,781

    What is the exact error message?

  • infinitetofuinfinitetofu Posts: 105

    This

    gen3prob.PNG
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  • mjc1016mjc1016 Posts: 15,001

    That is a typical error when the content folders are not mapped correctly.

    Can you post a screenshot of the Content Directory Manager (Preferences > Content Library >Content Directory Manager) with both the Daz and Poser formats fully expanded?

  • infinitetofuinfinitetofu Posts: 105

    Here it is.

    Content Manager.PNG
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  • mjc1016mjc1016 Posts: 15,001

    Should have asked for the DIM install folders, too...sorry.

  • infinitetofuinfinitetofu Posts: 105
    mjc1016 said:

    Should have asked for the DIM install folders, too...sorry.

    What exactly do you need a screenshot of?

  • mjc1016mjc1016 Posts: 15,001

    The Installation tab...

  • Richard HaseltineRichard Haseltine Posts: 100,781

    Or find Genesis 3 Female starter Essentails in the Isntalled tab of DIM, right-click on it and select Show Installed Files, then post a screenshot showing the path listed at the top.

  • infinitetofuinfinitetofu Posts: 105

    Okay.

    DIM Install Path.PNG
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  • Richard HaseltineRichard Haseltine Posts: 100,781

    That matches. In the Content Library are you using the icon under DAZ Studio Formats>My DAZ 3D Library>People>Genesis 3 Female?

  • infinitetofuinfinitetofu Posts: 105

    Yes, I always use the purple icon with black silhouette.

  • infinitetofuinfinitetofu Posts: 105

    The .duf file is in My Daz 3D Library and I can click on it and open Genesis 3 Female in a new window of Daz Studio, but I can't use anything else that came with the starter set. Also, it appears that some things that rely on Starter Essentials aren't working either.

  • Richard HaseltineRichard Haseltine Posts: 100,781

    Have you previously installed the Genesis 3 Starter Esentails with Daz Connect?

  • infinitetofuinfinitetofu Posts: 105

    No, actually this is the first time I enabled Daz Connect. Not sure if this screen cap helps. But everything that doesn't load has this NEW brand on it.

     

    Capture.PNG
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  • infinitetofuinfinitetofu Posts: 105

    Any ideas?

  • artinalamartinalam Posts: 0
    Richard Haseltine said:

     

    Richard Haseltine said:

    Have you previously installed the Genesis 3 Starter Esentails with Daz Connect?

    does it make any difference.I have installed it previousely and now when I want to install it again a Documentation Center window Shows up . Now I dont know what to do ...

  • Richard HaseltineRichard Haseltine Posts: 100,781

    What do you mean by a Documentation Centre window? Where does it show?

  • almostdjalmostdj Posts: 0

    I've had exactly the same problem.

    Anybody found solution?

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