DAZ SPro 4.5 Unable to validate software serial codes in 64bit Win7

Kitana AeonKitana Aeon Posts: 17
edited December 1969 in New Users

I downloaded all content directly from this website.

Version of Windows: Win 7 64bit
File downloaded: DAZStudio_4.5.0.114_Win64.exe
Plugins: AniMate 2 & DAZ Decimator
Location of Serial Numbers: My account page
Problem: Entering the serial numbers using copy paste nor typing gives a "green light" or changes the icon in any way to acknowledge that the product is infact purchased and registered. I get a warning each time I open the program telling me to enter it again; Which I do. Additionally I get a popup window which states: The following plugins AniMate 2 & DAZ Decimator "This plug-in needs to be registered to be usable."

I have attempted to enter the serial number for DAZ Studio Pro 4.5 listed in my account page in all 3 locations the primary program confirmation and both of the plugins.

What is going wrong?

Comments

  • fixmypcmikefixmypcmike Posts: 19,585
    edited December 1969

    There are 2 separate issues. Decimator and Animate 2 are not included with the free DS4 Pro -- just tick the box that says "Do not show me this again".

    As for DS4.5 itself, if you go to Help > Register DAZ Studio and enter it there, is it accepted?

  • Kitana AeonKitana Aeon Posts: 17
    edited December 1969

    It does not give the option. It is greyed out.

  • patience55patience55 Posts: 7,006
    edited December 1969

    Did you try by running as Administrator? [right-click on icon option]

  • fixmypcmikefixmypcmike Posts: 19,585
    edited September 2012

    What are the first 9-10 characters of the serial number? It should start with 6 or 7 letters, a hyphen, then 3 digits.

    ETA: Did you just get 4.5 now for the first time, or did you "buy" it when it was released?

    Post edited by fixmypcmike on
  • fixmypcmikefixmypcmike Posts: 19,585
    edited December 1969

    Did you download the installer from My Downloads on your Account page, or from the direct link?

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