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DAZStudio 4.9.2.70 crashing when using Gennesis 3 female

MartialMartial Posts: 424
in Technical Help (nuts n bolts)

Until today everything was working ok with DAZStudio last version

Today ,when i try to load Genesis 3 female (base) , Daz Studio crash .When i try to load some scenes saved last week including genesis 3 female , DazStudio crash

When i try with other character like Genesis 2 female ,everything is working

I download again and reinstall IM00021630-01_Genesis3FemaleStarterEssentials Same result : crashing when loading Genesis 3 female

Some idea about it ?

Thanks

Comments

  • MartialMartial Posts: 424

    Here the error log

    zip
    zip
    DAZStudio_error_report_160601-130909.zip
    521K
  • MartialMartial Posts: 424

    I have reinstalled DAZStudio last version: same crash when using Genesis 3 female 

    And i have tried with Genesis 3 male : crashing also during the loading processus

     

  • Richard HaseltineRichard Haseltine Posts: 100,798

    Have you recently updated your video drivers, or had any other system updates applied? Cab you create a new scene and then in that create one or more primitives?

  • MartialMartial Posts: 424

    Thanks for reply

    No i haven't updated some hardware recently since  installation of DAZStudio 4,9

    I am using Windows 10 pro,Intel gore I7 3770 CPU, NVidia GTX 660 ( IRAYrendering working good)

    I have created a new scene (prop backstreet and genesis 2 fem with cloth) save it ,close DAzStudio , reopen DAZ Studio  ,Open the scene saved 'Everything working good

    I create a new scene and from browser i try to load Genesis 3 female.duf : DAZstudio crash

    See the printscreen and log.txt

    ScreenShot001.jpg
    1563 x 1200 - 334K
  • MartialMartial Posts: 424

    And the log txt

    txt
    txt
    log.txt
    402K
  • MartialMartial Posts: 424

    The last time i was using DAZstudio it was last weekend  . I have created some scenes and some ones had many characters (Gen2female, Gen3 female, Gen 3 malem, Poser files imported V4 and mi kids) NO problem at all .DazStudio  working good  and rendering ok

  • Richard HaseltineRichard Haseltine Posts: 100,798

    It doesn't look as if the log is capturing the relevant events. You may need to open a support ticket, though you could try uninstalling and reinstalling the Genesis 3 Starter Essentials sets first.

  • MartialMartial Posts: 424
    edited June 2016

    Ok Thanks I have opened a ticket. Hope someone will find a solution I have lots of products for Genesis 3

    Post edited by Martial on
  • Richard HaseltineRichard Haseltine Posts: 100,798

    Had you recently isntalled any morphs or alternative UV sets? Those load with the figure so bad data there might conceivably cause a crash.

  • MartialMartial Posts: 424

    Allo

    I have  followed your suggestion and see two free  morphs files i have  recently installed

    1, MorphalynnG3FFace&HeadMorphs-by-ModernWizard

    I delete the files in data/DAZ3D/Genesis3/female/Morphs/ModernWizard

    And open DAZStudio , try load Genesis 3 female from Browser : crash again

    2. freebie___daz3d_east_asian_female_face_1_by_heryun-d9s7rp3

    Did the same as the other : delete the morphs files and try again : still crash

  • Richard HaseltineRichard Haseltine Posts: 100,798

    Try going to Edit>Preferences and at the bottom click the Clear button in the DSON Cache Files group of controls.

  • MartialMartial Posts: 424

    Sorry I just did it and Gen3 female still  crash my DAZStudio

  • Richard HaseltineRichard Haseltine Posts: 100,798

    Sorry, I am out of suggestions then.

  • MartialMartial Posts: 424

    Thanks for your good support and all suggestions

    I just hope now that technical staff will find something to this very strange situation

    I did a backup (many many gigs ) of all my DAZStudio folder (with version 4,9) just before i upgrade to 4.9.2.7.0 when this new version going out.May be i will delete all this actual folder of DAZStudio and bring back my backup if nothing can explain the problem

  • MartialMartial Posts: 424

     

    After testing some possibilities, I think now that the problem is related to the style of worspace 
    I change the style , delete the prsonnalized ones i have and now genesis 3 fem seems not crashing my DaZStudio

    I  was remembering that just after the last update ,when i try to choose my favorite personalized workspace created before, DAzStudio was crashing .I remember i have delete this workspace and choose another one coming with DAZStudio and modify that workspace

    (excuse my bad english from a french speaking person)

  • Richard HaseltineRichard Haseltine Posts: 100,798

    Might be one of the options under Edit>Preferences>Interface then.

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