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URGENT- Don't Double Order- Will Say Cart Empty, Unable To Process (Paypal AND CREDIT CARD) But It G

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Comments

  • NewjadeNewjade Posts: 32
    edited December 1969

    I have now access to my downloads :lol:

  • wimvdb_dc63ee9ce6wimvdb_dc63ee9ce6 Posts: 183
    edited December 1969

    Not for me.....

  • wimvdb_dc63ee9ce6wimvdb_dc63ee9ce6 Posts: 183
    edited December 1969

    It's been a week now and I still don't have access to my downloads
    And yes, I have filed a support ticket and it should have been fixed a few days ago according to the last response I received
    They did however charge my card for the PC membership

    This is not good business

  • Satira CapriccioSatira Capriccio Posts: 523
    edited December 1969

    I filed a support ticket on April 20th, and was assured on April 23rd that the order had been placed and was in pending status.

    But it's been 8 days since I 'attempted' to place the order. I was refunded two of the three charges, so I have paid for the products, but still do not have confirmation of the order, nor access to the products.

    So ... what's the holdup? It takes more than a week to confirm orders placed on Friday?

    WimvdB said:
    It's been a week now and I still don't have access to my downloads
    And yes, I have filed a support ticket and it should have been fixed a few days ago according to the last response I received
    They did however charge my card for the PC membership

    This is not good business

  • ncampncamp Posts: 345
    edited December 1969

    Satira Capriccio said:
    I filed a support ticket on April 20th, and was assured on April 23rd that the order had been placed and was in pending status.

    But it's been 8 days since I 'attempted' to place the order. I was refunded two of the three charges, so I have paid for the products, but still do not have confirmation of the order, nor access to the products.

    So ... what's the holdup? It takes more than a week to confirm orders placed on Friday?

    WimvdB said:
    It's been a week now and I still don't have access to my downloads
    And yes, I have filed a support ticket and it should have been fixed a few days ago according to the last response I received
    They did however charge my card for the PC membership

    This is not good business

    I filed my ticket on Friday, April 19th, and my issue was fixed late last Thursday, April 25th. So they are working their way to you.

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