Store listed for discounts, but no discounts

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Comments

  • Miss BMiss B Posts: 3,071
    edited December 1969

    Just to let you guys know... the catch-up today is only supposed to be for back catalog, which is 50% - all the new releases are back to 30%. The new items from yesterday are still 50% off... because this is their second day.

    Yes Barb, and that's what I was looking for, a back catalog item. YAY!!
  • KharmaKharma Posts: 3,214
    edited December 1969

    Miss B said:
    Just to let you guys know... the catch-up today is only supposed to be for back catalog, which is 50% - all the new releases are back to 30%. The new items from yesterday are still 50% off... because this is their second day.

    Yes Barb, and that's what I was looking for, a back catalog item. YAY!!


    So if you buy three of yesterdays new releases you don't get 50% off for 3 items as the sale page says? I have 3 from yesterday in my cart and a only getting 30% off

  • NovicaNovica Posts: 23,887
    edited September 2014

    Kharma, that isn't right. Anything that is showing in "Yesterday" should give you the 50% when buying three (if you're not a PC+ member, which is a straight 50%) AND your punches should give you a discount on top of THAT.

    EDIT: and that is what Ignis said- "The new items from yesterday are still 50% off… because this is their second day." :)

    Post edited by Novica on
  • KharmaKharma Posts: 3,214
    edited December 1969

    Novica said:
    Kharma, that isn't right. Anything that is showing in "Yesterday" should give you the 50% when buying three (if you're not a PC+ member, which is a straight 50%) AND your punches should give you a discount on top of THAT.


    That's what I thought, I have the Stripes shader, LY Sabina and Barlow house in my cart and they are only giving 30% off, I also added Phoebe's fancy shaders which is showing 6.70 in my cart which should be the 50% plus punch discount, so the grand total is showing 51.41, and I am pretty sure that is wrong so I hope it gets fixed today otherwise I won't be able to purchase these items :(

  • NovicaNovica Posts: 23,887
    edited December 1969

    I just tested 25 things and it appears that all the featured stores are discounting correctly, but the Yesterdays items are not discounting further than what is shown. For me, as a PC+ member, it is showing the 50%, but no punch discounts are happening. So I would assume that since it is not working in that regard for PC+ members then it isn't doing the 1-2-3 discounts right either.

    It is probably costing the Yesterday vendors some sales.

    Another mess. (Now going on 1:30pm)

  • KharmaKharma Posts: 3,214
    edited December 1969

    Yes and I don't see anyone popping in to say it's being worked on and should be working correctly soon

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    Just to let you guys know... the catch-up today is only supposed to be for back catalog, which is 50% - all the new releases are back to 30%. The new items from yesterday are still 50% off... because this is their second day.

    I only have new items from yesterday in my cart, and they're only showing the 30% discount; the discount dropped when we reached midnight in DAZland (2:00 am here in Stiller Country). I thought the 50% off for three or more of the new items should still be in effect today.

  • NovicaNovica Posts: 23,887
    edited December 1969

    If it's not fixed by tonight I would file a ticket and say you want A-B-C and it's 50% plus (your discount) but the store isn't working and you insist on getting your discount. Be sure and file the ticket before the day ends. It's been my experience (and can't speak for others) that DAZ is good about working with people when you ticket/document it. Or, at the end of the day if it isn't fixed, buy the three things (if you have the money) and request a store credit or the amount taken off- for the discount that you didn't get. I hate doing that though. (and you shouldn't have to, that goes without saying.)

    They still have all afternoon to fix it. :)

  • NovicaNovica Posts: 23,887
    edited December 1969

    riftwitch said:
    Just to let you guys know... the catch-up today is only supposed to be for back catalog, which is 50% - all the new releases are back to 30%. The new items from yesterday are still 50% off... because this is their second day.

    I only have new items from yesterday in my cart, and they're only showing the 30% discount; the discount dropped when we reached midnight in DAZland (2:00 am here in Stiller Country). I thought the 50% off for three or more of the new items should still be in effect today.

    Correct- it's supposed to be. It's advertised as such on the promotions page. Says Yesterday's Items and then the buy 1, 2, 3, blurb. Give them time to fix it. Fixing it on Saturday took forever, but today, since it's Sunday..... may take awhile.

  • IgnisSerpentusIgnisSerpentus Posts: 2,500
    edited September 2014

    Kharma said:
    Miss B said:
    Just to let you guys know... the catch-up today is only supposed to be for back catalog, which is 50% - all the new releases are back to 30%. The new items from yesterday are still 50% off... because this is their second day.

    Yes Barb, and that's what I was looking for, a back catalog item. YAY!!


    So if you buy three of yesterdays new releases you don't get 50% off for 3 items as the sale page says? I have 3 from yesterday in my cart and a only getting 30% off

    Yeah, yesterdays stuff should still be good to go. Its showing 50% off for me, but Im PC+ I havent tested any of it tho.

    Post edited by IgnisSerpentus on
  • NovicaNovica Posts: 23,887
    edited December 1969

    Yeah, yesterdays stuff should still be good to go. Its showing 50% off for me, but Im PC+ I havent tested any of it tho.

    Thanks so much for being in the sale :) I bought several things- but really couldn't buy much as I already have almost everything you make. Lots of opportunities with your products, and very high quality.

  • IgnisSerpentusIgnisSerpentus Posts: 2,500
    edited September 2014

    Ok just checked, and yeah... I added something to my cart, and it was 50% off. If its not working for ya, I would try clearing cache, logging out and then back in and the usual stuffs. Barring that, something might be borked. I inquired internally about the sale, and mentioned some folks having confusion and probs. Unfortunately, DAZ is mostly awol on the weekends.

    Novica said:

    Yeah, yesterdays stuff should still be good to go. Its showing 50% off for me, but Im PC+ I havent tested any of it tho.

    Thanks so much for being in the sale :) I bought several things- but really couldn't buy much as I already have almost everything you make. Lots of opportunities with your products, and very high quality.

    Well you are very welcome. I am glad people are having fun in the sale (not just with my stuff, but in general) and finding good deals. And thanks so much for the compliments :)

    Post edited by IgnisSerpentus on
  • KharmaKharma Posts: 3,214
    edited December 1969

    My cart is now working...woohoo hope it's working for everyone else now too :) thanks to whomever fixed the store

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