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Comments
You should submit a Customer Service ticket. Seems like the $5 off was applied before the freebie discount, meaning that part of the $5 went towards reducing the price of the hair, which was then reduced again to $0.
You should submit a Customer Service ticket. Seems like the $5 off was applied before the freebie discount, meaning that part of the $5 went towards reducing the price of the hair, which was then reduced again to $0.
Yes, I guess I need to open a ticket. That still doesn't explain the amount I was charged. If the coupon was lost in the hair, then my total should have been $10.47 for Lady of the Moon. This what my order shows:
Subtotal $29.90 // Correct, $14.95 x 2
Discount $21.93 // That does not compute!
Grand Total $7.97
-- Yes, it almost looks like the $5.00 was split in two. The difference between what I was charged and what (I think) I should have been charged is $2.50.