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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • NorthOf45NorthOf45 Posts: 5,488

    Charlie Judge said:

    NorthOf45 said:

    What happened to the Tokens page? The one with the explanation of the different discounts for different numbers of Tokens. It is complicated enough, and is handy to have to double-check your discounts.

    The banner got displaced by the Wagner 9 ad but the page still exists. Use this link:  https://www.daz3d.com/daz-tokens

    Thanks, I couldn't remember the url of the page, but they used to put it on the main rotation in cases like that.

  • namffuaknamffuak Posts: 4,146
    edited June 30

    The "Little Holiday Nook", sku 94724 has a url of https://www.daz3d.com/little-holiday-nook but this results in a page not found error.

    Post edited by Richard Haseltine on
  • Richard HaseltineRichard Haseltine Posts: 100,898

    namffuak said:

    The "Little Holiday Nook", sku 94724 has a url of https://www.daz3d.com/little-holiday-nook but this results in a page not found error.

    Reported, and fixed your URL so it is correctly instead of incorrectly oopsing.

  • JumbotronJumbotron Posts: 108
    edited June 30

    EDIT: It seems that neither of the items that I thought were getting a wrong final price are Daz Originals, which get an additional extra discount. So it's not an error after all, my bad. 

     

    Hi,

    There seems to be some issue with the final price for Daz+ members of the items with a base discount of 80% listed on the Back catalog items of the featured artists stores.

    I'm attaching three screenshots to better explain the issue. First one shows what happens when in my cart I have a still new release together with a featured artists' item with a base discount of 79%. The second one replaces the artists' item with another one that has a base discount of 80%. Oddly enough, it gets discounted 86% in the end, as you can see. Unless I am missing something here, it makes no sense at all. The third and final screenshot shows the same still new release in cart together with a featured artists' item with a base discount of 86%, which then gets a final discount of 93%. So what's going on with featured artists' items with a base discount of 80%. There are quite a few of these that I have on my wishlist that I was planning to get. I already tried to buy them last late night here in Spain. But when I noticed the issue, I excluded them from my cart. But I certainly would like to buy them tonight if their price gets fixed.

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    discount_error_3_3.jpg
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    Post edited by Jumbotron on
  • SempieSempie Posts: 658
    edited June 30

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

     

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    Post edited by Sempie on
  • SilverGirlSilverGirl Posts: 847

    I just checked out (11:38 PM Daylight Central, US) on Firefox on my PC using store credit, and it worked fine for me, no significant delays.

  • NorthOf45NorthOf45 Posts: 5,488

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

     

    There have been problems with some products that have invalid or non-standard characters in the name that foul up the cart page and prevent further processing (the HTML is invalid). Look for what should be, for example, an apostrophe that is really a close single quote, or a grave accent. Like that Sally's Kitchen. That has previously been reported, weeks ago.

  • SempieSempie Posts: 658
    edited July 1

    NorthOf45 said:

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

     

    There have been problems with some products that have invalid or non-standard characters in the name that foul up the cart page and prevent further processing (the HTML is invalid). Look for what should be, for example, an apostrophe that is really a close single quote, or a grave accent. Like that Sally's Kitchen. That has previously been reported, weeks ago.

     

    Thanks. That did the trick. Still wanted that Kitchen, though...

    Post edited by Sempie on
  • LeanaLeana Posts: 11,715
    edited July 1

    Sempie said:

    NorthOf45 said:

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

    There have been problems with some products that have invalid or non-standard characters in the name that foul up the cart page and prevent further processing (the HTML is invalid). Look for what should be, for example, an apostrophe that is really a close single quote, or a grave accent. Like that Sally's Kitchen. That has previously been reported, weeks ago.

    Thanks. That did the trick. Still wanted that Kitchen, though...

    If you want to purchase it you can try using this link to get to the checkout page directly instead of the (non-functionning) button from the cart page: 

    https://www.daz3d.com/checkout/review

    I think that step works despite the wonky characters.

    Post edited by Leana on
  • frank0314frank0314 Posts: 14,055

    Leana said:

    Sempie said:

    NorthOf45 said:

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

    There have been problems with some products that have invalid or non-standard characters in the name that foul up the cart page and prevent further processing (the HTML is invalid). Look for what should be, for example, an apostrophe that is really a close single quote, or a grave accent. Like that Sally's Kitchen. That has previously been reported, weeks ago.

    Thanks. That did the trick. Still wanted that Kitchen, though...

    If you want to purchase it you can try using this link to get to the checkout page directly instead of the (non-functionning) button from the cart page: 

    https://www.daz3d.com/checkout/review

    I think that step works despite the wonky characters.

    Reported this

  • frank0314frank0314 Posts: 14,055

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

    What are you using to checkout?

  • SempieSempie Posts: 658

    Leana said:

    Sempie said:

    NorthOf45 said:

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

    There have been problems with some products that have invalid or non-standard characters in the name that foul up the cart page and prevent further processing (the HTML is invalid). Look for what should be, for example, an apostrophe that is really a close single quote, or a grave accent. Like that Sally's Kitchen. That has previously been reported, weeks ago.

    Thanks. That did the trick. Still wanted that Kitchen, though...

    If you want to purchase it you can try using this link to get to the checkout page directly instead of the (non-functionning) button from the cart page: 

    https://www.daz3d.com/checkout/review

    I think that step works despite the wonky characters.

    And it actually worked! Thanks a million!

  • SempieSempie Posts: 658
    edited July 1

    frank0314 said:

    Sempie said:

    Check out is not working for me. Can't leave my cart to pay. The "Proceed to billing" button is unresponsive.  Still worked earlier today. Midnight here. I'll try again first thing tomorrow, before 08:00 European continental time.

    What are you using to checkout?

    It was this 'Sally's Kitchen' item that blocked the process. Once I removed it, things went smooth. Aparrantly, the checkout code cannot handle Apostrophes in store item names.

    Post edited by Sempie on
  • SilverGirlSilverGirl Posts: 847

    Not sure if it's intentional or not, but the daily sale page that was up shortly after changeover is gone from the tile set. It's just Wagner now (with the LD advert back to a small tile)

  • WonderlandWonderland Posts: 6,880
    edited July 2

    It says: Extra 65% off wishlist items with any 2 or more New Releases. I have two new Daz+ items and the price hasn't changed. 

    Never mind, it says doesn't stack with featured artist stores. Emptying cart. 

    Post edited by Wonderland on
  • PerttiAPerttiA Posts: 10,024

    There is no combined list for the Featured Artist Stores...

  • ainm.sloinneadhainm.sloinneadh Posts: 418

    I received an email with 4 new items marketed as Daz+ new releases, but two of them are DO not Daz+. Is that intended?

  • frank0314frank0314 Posts: 14,055
    edited July 2

    ainm.sloinneadh said:

    I received an email with 4 new items marketed as Daz+ new releases, but two of them are DO not Daz+. Is that intended?

    The other 2 are Daz+ on the product page and for some reason missing the tag on the store view.

    Edit: It's been fixed but we're waiting on a cache update so you can see it.

    Post edited by frank0314 on
  • ainm.sloinneadhainm.sloinneadh Posts: 418

    frank0314 said:

    ainm.sloinneadh said:

    I received an email with 4 new items marketed as Daz+ new releases, but two of them are DO not Daz+. Is that intended?

    The other 2 are Daz+ on the product page and for some reason missing the tag on the store view.

    Awesome yes Showing in my cart now too.

    Those environments are an incredibly good deal with Daz+

  • PerttiAPerttiA Posts: 10,024

    How is the Wishlist discount supposed to work?

    I have 2 Debut New items in the cart

    Selected items from my wishlist that were listed at full price (to see the discount better)
    Some items got 30% off in the cart
    Others got no discount at all

    No tokens or coupons in use.

    Wish.PNG
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  • murgatroyd314murgatroyd314 Posts: 1,520

    The wishlist sale excludes new items, which explains half of your problem.

  • JumbotronJumbotron Posts: 108

    PerttiA said:

    How is the Wishlist discount supposed to work?

    I have 2 Debut New items in the cart

    Selected items from my wishlist that were listed at full price (to see the discount better)
    Some items got 30% off in the cart
    Others got no discount at all

    No tokens or coupons in use.

    I don't get it either. I can't make any combination of two new releases trigger any extra discount on my WL items. It does not matter whether the new releases are Daz+ items or non Daz+. And WL items do not get the extra discount regardless of their particular conditions either (new releases or not, Daz+ or not, from featured artists or not). A lost opportunity.

  • MazhMazh Posts: 485
    edited July 3

    So the wishlist sale is over today 7/3/ ?

     

    Post edited by Mazh on
  • LeanaLeana Posts: 11,715
    edited July 3

    Mazh said:

    So the wishlist sale is over today 7/3/ ?

    Banner is still on, and it seems to be working for me (I tried with a random "non new, not on sale" item from my whishlist and 2 "whishlist" new releases from yesterday).

    Post edited by Leana on
  • MazhMazh Posts: 485

    @Leana

    thank you, seems that only the extra 50% off at already discounted items does not work, full price items get the 50%

  • Rod Wise DriggoRod Wise Driggo Posts: 2,208

    X-Fashion Soft Secrects Lingerie for G9

    Released and purchased today. Product won't show up in DIM and has no files to download on the library page.

  • Richard HaseltineRichard Haseltine Posts: 100,898

    Rod Wise Driggo said:

    X-Fashion Soft Secrects Lingerie for G9

    Released and purchased today. Product won't show up in DIM and has no files to download on the library page.

    It shows Installation Methods on the product page, but we will pass the report on to QA - thank you.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,754

    https://www.daz3d.com/flowering-deciduous-azalea-bushes and https://www.daz3d.com/japan-capsule-hotel (Daz+ weekly/monthly freebies) don't trigger the 1776 wishlist deal, although both are on the https://www.daz3d.com/new-releases pages.

    Or do you have to have exactly 17 Wishlisted items in the cart for deal to work?

  • LeanaLeana Posts: 11,715

    miladyderyni_173d399f47 said:

    https://www.daz3d.com/flowering-deciduous-azalea-bushes and https://www.daz3d.com/japan-capsule-hotel (Daz+ weekly/monthly freebies) don't trigger the 1776 wishlist deal, although both are on the https://www.daz3d.com/new-releases pages.

    Or do you have to have exactly 17 Wishlisted items in the cart for deal to work?

    While not mentioned, I don't think they meant to include free products as triggers.

  • frank0314frank0314 Posts: 14,055
    edited July 4

    Leana said:

    miladyderyni_173d399f47 said:

    https://www.daz3d.com/flowering-deciduous-azalea-bushes and https://www.daz3d.com/japan-capsule-hotel (Daz+ weekly/monthly freebies) don't trigger the 1776 wishlist deal, although both are on the https://www.daz3d.com/new-releases pages.

    Or do you have to have exactly 17 Wishlisted items in the cart for deal to work?

    While not mentioned, I don't think they meant to include free products as triggers.

    Correct, free items won't trigger this offers nor will Daz+ items.

    Post edited by frank0314 on
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