When items will be removed from the shop...
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+1 for dreamers-of-glory :lol:
You don’t get warnings from companies discontinuing items
Well, we should.
I’m thinking you only noticed a few days ago. It’s probably been gone longer than that. A lot of vendors cleared out their older gen3 product quite some time ago without mentioning due to lessons learned from the DAZ culling a few years back.
There was a bug last spring where Lisa's Botanical's old MFD textures were still on the MP/wishlists even though they'd been retired at least 2 months earlier-- this was back during the "Taste of Platinum" week. This may well still be a present bug.
Since it is not about the money but about pride in your work then discounting it to sell a few more may not make you feel good about the money but rather more like your ripping people off to make a quick buck. Remember this is something you don’t feel good about any more and that is why you want it removed.
In the case of tecture add-ons, I don't see why this would be the case so long as the types of textures are listed. With the ancient stuff, I can tell by the promos that they probably don't even have bump maps-- I still want them, anyway. For models and morphs I guess I can understand this, just not for textures.
That is ok - you don’t have to put anything on sale. You don’t have to sell your items. It is ok.
And I don’t have to buy them.
Ditto.
Wishlists should be for short term items, not long term.
Sorry, that's not how I do it. I have items that have been sitting in my wishlist for over a year and a half, partly because I don't have enough money for them at the time, or in Mairy/3Dream's case, because they're never on sale. It seems like you don't understand this.
Also some vendors are kind enough to allow purchase of vaulted items for those who contact them
R... really? Who does this, and where? :O
BTW, I rarely purchase anything that isn't at least 50% off.
Well not many people stay in business constantly offering items well below 50%, so if you're waiting for items to fall below that and items get removed while you're waiting, once again it's missed opportunity.
True. You snooze, you loose. But is this kind of repeated declaration to the customers viewed as great customer service?
I guess we all accepted in the meantime that it is not your way to do business. Others see it different. There's obviously more than one truth.
I guess we all accepted in the meantime that it is not your way to do business. Others see it different. There's obviously more than one truth.
Yes, and you asked why you didn't get a notification, got answers from several vendors in response and that's pretty much the truth you're not accepting.
Lets keep it civil please.
True. You snooze, you loose. But is this kind of repeated declaration to the customers viewed as great customer service?
When you miss a flash sale, this is what happens. If you wait too long to process a cart during a store-wide sale, this is what happens.
If you wait too long to get something off your wish list, same thing happens. What you're referring to isn't customer service. You generally don't get any recourse in customer service if you walk into a store after a sale is over or a product has been discontinued because you waited too long to try to purchase it.
yes
When you miss a flash sale, this is what happens. If you wait too long to process a cart during a store-wide sale, this is what happens.
If you wait too long to get something off your wish list, same thing happens. What you're referring to isn't customer service. You generally don't get any recourse in customer service if you walk into a store after a sale is over or a product has been discontinued because you waited too long to try to purchase it.
It was not the missing out on something that I was referring to .....
DAZ is a brokerage of products provided by PAs, who have the option of notifying customers of discontinued products at their discretion. DAZ can only notify customers of their own products, not brokered items. DAZ notified customers of their discontinued items before and it was a disaster, so it's doubtful they'll do that again. As noted by other vendors, they prefer not to go that route either. PAs can remove items at a moments notice, so advance notice wouldn't be possible anyway.
Also things are repeated when people are missing the point.
I accepted that several pages ago. On page 5 of this thread I wrote already that this was just a feedback from me, not more and not less. Starting with page 3 on this thread there was no request from me, I just tried to explain what I meant. Again you claim things that are not true.
You can do your business in anyway you want, I couldn't care less. But please allow people to share there thoughts.
i am finding this a very interesting discussion. The whole culture of "sales" is one that is starting to affect how we live i.e. WaMart or the Amazon/Hachette case... I have a few questions... Do the people who have multi-year long wish lists of hundreds of items view themselves as a sizable portion of the consumer base? Understanding how sales and loss leaders work, do these people believe that someone who has not had a major sale on their product when it would maximize the profit would choose to have a sale when it would minimize their profits or at the bitter end, they are winning to bite the bullet and pay full price for older models (like an antique store)? If Daz3d gave out periodic gave out notices that M4/V4 products (for example) would probably face clearance of many products in the next two years, would that suffice? I'm not sure how one could create a granular system for each item beforehand since I don't think Daz3d always gets early notice and it might have to be put in contractually for each artist as an unpopular requirement. If there was an announcement, would these customers be able to come up with the hundreds if not thousands of dollars to clear their wish lists? What about those people who only buy things on sale who are waiting for sales that will never happen because they make no sense economically?
Today, I read an essay on books which sharpened my focus on the topic of economics and the creative market: http://damiengwalter.com/2014/07/06/books-arent-consumer-goods-that-is-whats-wrong/. As a customer, I want reasonable prices but I also need a store that is alive and vibrant where the economics make enough sense that the store is sustainable. What I am not seeing in these discussions is whether these enormous wish lists and the economics to make them more than hoarder's heavens is sustainable.
there is a motto "the customer is always right" :-)
Why doesn't DAZ give advanced warning when vaulting a product? There isn't just one answer.
As has already been pointed out in this thread, PA's can choose to move their store. PA's retain ownership of products and if they no longer desire to sell it with us then we legally can't. We have to comply with the notice to remove it. Several PA's in this thread have offered their thoughts on the matter. I know of several PA's who do like to have vaulting sales when they do eventually pull a product. It's really personal preference and there is no right or wrong way to do it.
In general we don't vault DAZ Originals very often. The last time we did a mass vaulting there was plenty of notice. Sometimes though, we want to kill a product without going through the process of doing a vault sale. We'd rather the product just die silently in the night.
I can say that there seems to be enough concern from forum members about this that I'll bring it up in the next marketing meeting.
Finally, as there isn't much more to discuss on this topic and in the interest of ending things while they are still relatively civil I'm going to have the mods lock this thread after I post.