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Is that bad then?
No, just not as convenient as I was hoping. 8-/
I like being able to make smaller payments over time. ;-)
Correct.
Thank you :)
Which means we're still playing guess-the-future-price and buy-it-quick-before-the price-goes-up. The only change is that instead of value items being moved out of the PC category when they become value items, they are just going to leave them all in PC category.
Is DAZ going to rewrite the terms of PC to reflect that not all items listed in PC category will remain at he promised PC price of $1.99? I thought the whole point of a separate category for value items that they were value items when their price went up and could no longer be classed as PC items.
Lumping everything together in one category is easier for the web people but it does somewhat change the terms of PC does it not? Or is there an added clause that not all items in PC category are PC items and will not retain their PC standing?
There is no hidden agenda. We wanted to combine the two categories to allow people to easily browse all of the PC items in one place. PC items being either 1.99 or 2.99. I don't think we need to rewrite the terms of the PC, but again, will gladly forward this to those in the know for clarification if needed.
Such change in terms would open a wide road to potential abuse of Value policy which can result in price change or even status change on older PC items (taken off PC). Sure, they aren't going to be changed now, and I believe there is no hidden agenda now, but if this change of terms would be implemented what would stop it in a future?
And on a note: I'm still finding Value an extremely unfair idea. If we interested in new releases we are forced to participate in what is essentially a gamble, but also people who are new to PC and had no chance of buying the item on 1.99 are made to pay "you are late!" fees on PC items they like just because they never heard of PC or DAZ3D before and weren't there on a time of release.
Wow, 30% off the store? Guess I need to submit a few requests for price adjustment. =-)
Such change in terms would open a wide road to potential abuse of Value policy which can result in price change or even status change on older PC items (taken off PC). Sure, they aren't going to be changed now, but if this change of terms would be implemented what would stop it in a future?
And on a note: I'm still finding Value an extremely unfair idea. If we interested in new releases we are forced to participate in what is essentially a gamble, but also people who are new to PC and had no chance of buying the item on 1.99 are made to pay "you are late!" fees on PC items they like just because they never heard of PC or DAZ3D before and weren't there on a time of release.
Rights and wrongs aside.. and me speaking purely as a content developer here, what is the issue with paying 2.99 for a product? As a PC member you will always get the best price. Either at a steal of 1.99, or should it become a VC item 2.99. It's still an amazing catalog of 3D content at incredibly low prices. If PC items went from 1.99 to 12.99, I guess I would call that unfair.. but in this instance, it's a dollar extra.. that's not a bad trade-off in my opinion.
Like everything in life, if things are not supported they fade away and die.. and the PC is no exception. Again, personally speaking, if my content isn't worth at worst, 2.99.. then sadly I'll just have to go get a 'proper job' ;)
I understand your point of view on the matter.. but please, we don't do things like this 'for the fun of it'. The PC needs to be sustainable.. if the membership drive booms and we have twice as many members, then we might not need the VC.. but for now... it is what it is...and as they say, things could always be worse!
Rights and wrongs aside.. and me speaking purely as a content developer here, what is the issue with paying 2.99 for a product? As a PC member you will always get the best price. Either at a steal of 1.99, or should it become a VC item 2.99. It's still an amazing catalog of 3D content at incredibly low prices. If PC items went from 1.99 to 12.99, I guess I would call that unfair.. but in this instance, it's a dollar extra.. that's not a bad trade-off in my opinion.
Like everything in life, if things are not supported they fade away and die.. and the PC is no exception. Again, personally speaking, if my content isn't worth at worst, 2.99.. then sadly I'll just have to go get a 'proper job' ;)
I understand your point of view on the matter.. but please, we don't do things like this 'for the fun of it'. The PC needs to be sustainable.. if the membership drive booms and we have twice as many members, then we might not need the VC.. but for now... it is what it is...and as they say, things could always be worse!
Jumping in here and then running off ...
Of course most of the items are indeed great values. And certainly yours have been.
I think like a lot of people, it's not just the prices in here that are what's getting to them, it's the cost of RL in general. Wouldn't accept the cost of ground beef the other day. Considering it's over the amount given to those on welfare for a day's rations, rather suspect things are getting pretty bad all over for many shops be they RL or 'NetLife.
I do have a serious question though.
It "used to be" that if we touched that edit button to make any form of change to our subscription, for eg. if we meant to cancel it "AFTER" the subscription ran out, it cancelled IMMEDIATELY.
So, if we touch any buttons to make changes for monthly, month groups or annual ... would such changes be appropriately applied or happen "immediately" [and thusly we'd lose whatever paid time we have from moment of "click" to whatever was selected]?
This is not a mistake. The 30% off PA items is non stacking.
Rights and wrongs aside.. and me speaking purely as a content developer here, what is the issue with paying 2.99 for a product? As a PC member you will always get the best price. Either at a steal of 1.99, or should it become a VC item 2.99. It's still an amazing catalog of 3D content at incredibly low prices. If PC items went from 1.99 to 12.99, I guess I would call that unfair.. but in this instance, it's a dollar extra.. that's not a bad trade-off in my opinion.
Like everything in life, if things are not supported they fade away and die.. and the PC is no exception. Again, personally speaking, if my content isn't worth at worst, 2.99.. then sadly I'll just have to go get a 'proper job' ;)
I understand your point of view on the matter.. but please, we don't do things like this 'for the fun of it'. The PC needs to be sustainable.. if the membership drive booms and we have twice as many members, then we might not need the VC.. but for now... it is what it is...and as they say, things could always be worse!
Jack
I was not implying that any abuse would take place. I suppose I've spent too long dealing with Legal and how contracts and agreements are worded and all the cautions that go with them. Prior to this year, the PC catalog was the PC catalog. Items included in the catalog were $1.99 and available to members at this price whenever they wished to purchase them. Be a day after release or a year. Members paid a fee to join and receive access to the catalog. Fairly simple and straight forward agreement.
Placing all the items (even those destined to be value items) in PC category for the initial 2 weeks was understandable as they were listed in the catalog during that time as PC items. Moving them out to a separate category after the 2 weeks also made sense as they were no longer part of PC catalog agreement. After 2 weeks members no longer had access to the PC price.
Right or wrong, good, bad or indifferent. My question had nothing to do with you or your content or it's pricing. Items are priced as they are priced. If i agree with the price, I purchase it. If I don't agree, I don't buy.
No, it's not done out of fun but little consideration is given to those who have sustained the PC over the years. At one time, long term members were given a few perks here and there. Now, it seems that long terms members are simply being told to "shut up and color".
Rights and wrongs aside.. and me speaking purely as a content developer here, what is the issue with paying 2.99 for a product? As a PC member you will always get the best price. Either at a steal of 1.99, or should it become a VC item 2.99. It's still an amazing catalog of 3D content at incredibly low prices. If PC items went from 1.99 to 12.99, I guess I would call that unfair.. but in this instance, it's a dollar extra.. that's not a bad trade-off in my opinion.
Like everything in life, if things are not supported they fade away and die.. and the PC is no exception. Again, personally speaking, if my content isn't worth at worst, 2.99.. then sadly I'll just have to go get a 'proper job' ;)
I understand your point of view on the matter.. but please, we don't do things like this 'for the fun of it'. The PC needs to be sustainable.. if the membership drive booms and we have twice as many members, then we might not need the VC.. but for now... it is what it is...and as they say, things could always be worse!
Jumping in here and then running off ...
Of course most of the items are indeed great values. And certainly yours have been.
I think like a lot of people, it's not just the prices in here that are what's getting to them, it's the cost of RL in general. Wouldn't accept the cost of ground beef the other day. Considering it's over the amount given to those on welfare for a day's rations, rather suspect things are getting pretty bad all over for many shops be they RL or 'NetLife.
I do have a serious question though.
It "used to be" that if we touched that edit button to make any form of change to our subscription, for eg. if we meant to cancel it "AFTER" the subscription ran out, it cancelled IMMEDIATELY.
So, if we touch any buttons to make changes for monthly, month groups or annual ... would such changes be appropriately applied or happen "immediately" [and thusly we'd lose whatever paid time we have from moment of "click" to whatever was selected]?
Good question.
I can't imagine it would cancel the subscription with immediate effect unless it was going to refund the difference. Given that I don't think it does, I assume it will simply stop any rebilling that would occur, and then your PC membership will expire on the displayed date.
Hopefully Jon will clarify that for me.
I'm sorry you feel that way.. I still stand by the fact that even if we went out of our way to cater for the long-termers.. then new members would feel short-changed.
We try and offer the best we can for all members.. :)
It wasn't the edit button that did that, it was the cancel button. Never touch the cancel button unless you want to cancel your membership with immediate effect.
Quick answer here. Don't worry about it (seriously). If you edit your subscription at all, it won't cancel your account or anything. It will just go with the new information come the next time it tries to renew whether it is your payment method or how frequently you want to be billed or even if you want it renewed at all.
If you do cancel your PC membership, it doesn't immediately cancel. It just flags it as canceled and then knows "don't bill this person again." Then when your expiration date hits, it will expire normally. Nothing immediately destructive that will lock you out happens.
I believe what is being asked is:
In the past- say I had a monthly subscription... on June 18 I cancelled my monthly subscription so I would not have to pay again in July... well then ALL BENEFITS AND DISCOUNTS for my June subscription ended at that moment.
People assume they are only canceling future payments, since they are presently payed off... Not that for some stupid reason (probably a software limitation) they no longer want the benefits they payed for and should still be entitled to.
That is NOT an unreasonable or stupid assumption by the customer
This WAS a sore point for MANY PC members and was never really spelled out anywhere easy to find (aside from maybe threads where folks complained and where upset... which is of NO help to people who don't see the thread).
I suggested a sticky or note about this somewhere to help end the customer ILL WILL from this phenomenon, but that was for naught.
I'm once again suggesting that IF THIS IS STILL THE CASE- INCLUDE THIS INFO SOMEWHERE.
If DAZ is going for a NEW PC Club, then address this issue.
If it is no longer a problem and the software now can tell you you are only canceling for next month then fine... BUT- UNDERSTAND- most people don't understand they are instantly ending their BENEFITS and not just canceling before the next payment is due...
I read the above reply several times... and I'm not 100% sure the past issue has been dealt with.... previously it seemed very hung up on wording and terminology... which seemed very off, since the MEANING and CONCEPT was very clear.
I really hope NOW someone hears this suggestion.
Not everyone can get into the mind of how the software works or wishes to quibble who is right or wrong... people don't get it and if that is the previous issue is still the case- please just MAKE A NOTE SOMEWHERE EASY TO SEE...
If customers in a real store kept tripping on a floor seam, how much trouble would it be to put up a sign saying "WATCH YOUR STEP"... instead of doing damage control after the fact.
I'm just saying... something to consider.
FYI- I'd like to rejoin... but, really feel the need to see if there has been real change.
This is not a mistake. The 30% off PA items is non stacking.
In this case can DAZ3D marketing team please get their act together and give us a full information about sales in promotional materials, without omissions that are bordering on 'bait-and-switch' territory? Because I'm not seeing where this exception is mentioned in a current sale.
I have just spoken with DAZ_Jon for clarification. If you cancel your PC membership you do not lose your PC benefits until after the expiry date on your membership.
Say I have a monthly subscription slated to end Aug 15th. If I cancel Aug 1st, my account just doesn't get billed again. Come the 16th, when the subscription is expired, the subscription will go inactive and I will no longer be a Platinum Club member. Does that clarify it?
It wasn't the edit button that did that, it was the cancel button. Never touch the cancel button unless you want to cancel your membership with immediate effect.
Ah yes, that's right Chohole. It was the cancel button.
The other fun item was that one's browser page had to be a certain size or nobody could see them either lol ...
Have taken a look at the new page ... not touching 'anything' until maybe 'the day before'. Unless of course another super-duper deal comes along like the one that got ya all blessed with me for this membership :-)
Yes that does clarify that.
1- Thank you for checking to be sure (DAZ_jared).
2- Thank you for clarifying (DAZ_Jon).
3- Thank you for reading the forums and responding to issues (the both of you).
I'm not sure exactly what an "Administrator" is or how they differ from a moderator (or if they are one and the same), but I have always assumed that anyone in these forums using the prefix "DAZ_" was a more "official" representative of DAZ... Not to discount the knowledge and dedication of administrators who don't use "DAZ_" (especially admin who's avatars wield clubs)... it just seemed in the PAST, that was the case...
then of course, I could be wrong... but either way...
If DAZ is making an effort to address questions and concerns by actually checking on the forums again... THANK YOU DAZ.
Support tickets are not always the way to go for all questions and concerns... they definitely have a "message in a bottle" feel to them.
Thank you DAZ_ jared and DAZ_Jon for clarifying this point in regards to subscription cancellation.
Wonderful. That's the way that it should be working and it's great it got fixed, finally.
.................................
And so to get to the next point then.
The monies.
Now it was that if one were wanting to change method of payment, that immediately brought about a cessation of one's account ... so it's really great that now there isn't the start up fee ... cause nobody is paying a start up fee every month support ticket or no.
I'm not testing this one right now ... but hopefully the powers that be over there are/will/and will be sure we can change that info as much as we like. :-)
Wonderful. That's the way that it should be working and it's great it got fixed, finally.
.................................
And so to get to the next point then.
The monies.
Now it was that if one were wanting to change method of payment, that immediately brought about a cessation of one's account ... so it's really great that now there isn't the start up fee ... cause nobody is paying a start up fee every month support ticket or no.
I'm not testing this one right now ... but hopefully the powers that be over there are/will/and will be sure we can change that info as much as we like. :-)
From what Jon said earlier, the payment information is checked each time the payment is set to recur, so I assume you could in theory change it as much as you like, should you wish to.
Yes that does clarify that.
1- Thank you for checking to be sure (DAZ_jared).
2- Thank you for clarifying (DAZ_Jon).
3- Thank you for reading the forums and responding to issues (the both of you).
I'm not sure exactly what an "Administrator" is or how they differ from a moderator (or if they are one and the same), but I have always assumed that anyone in these forums using the prefix "DAZ_" was a more "official" representative of DAZ... Not to discount the knowledge and dedication of administrators who don't use "DAZ_" (especially admin who's avatars wield clubs)... it just seemed in the PAST, that was the case...
then of course, I could be wrong... but either way...
If DAZ is making an effort to address questions and concerns by actually checking on the forums again... THANK YOU DAZ.
Support tickets are not always the way to go for all questions and concerns... they definitely have a "message in a bottle" feel to them.
Thank you DAZ_ jared and DAZ_Jon for clarifying this point in regards to subscription cancellation.
You're welcome. OT the DAZ in front of the user name means you are a DAZ employee. We have been making an effort to be more active in the forums as of late.
...so other than the membership prices and a separate membership page, I see little that has changed from what we currently have.
OK there's the 2 day sale on the entire store. As it's before rent and bills day, can't take advantage of that. Of course that has nothing to do with Daz as it is just a situation of circumstance and timing.
..and PC discounts used to stack with other sales why do they not now?
The monthly PC coupon still only useable on DOs but not 1.99$/2.99$ items (which make up a fairly large percentage of the DO category). As others have mentioned, there often seems to be little to use the monthly coupon (and any special offer PC coupons) on that many already do not have or want/need. A balance (incentive) needs to be made here for us older members as well, for I feel our continued patronage over the years should still mean something.
I also remember specials on new releases and special PC only pre-release offers (I think introduction of the Young Teens5 was the last time this occurred).
Quote DAZ_jared: "You’re welcome. OT the DAZ in front of the user name means you are a DAZ employee. We have been making an effort to be more active in the forums as of late."
Thank you.
That effort is much appreciated and I will make an effort to pass that information on where it is contextually relevant. Many of us have felt a bit ignored and abandoned as of recent history...
It is very-very important for customers in a community such as this to feel they are being heard.
Thank you for your efforts.
Yes, but if they "cater" to long term members, the new member will feel "short changed". Like I posted earlier, we're supposed to just shut up and color.
Yes, but if they "cater" to long term members, the new member will feel "short changed". Like I posted earlier, we're supposed to just shut up and color.
And like I posted earlier, we're trying our best to keep *everyone* happy :)
I have just spoken with DAZ_Jon for clarification. If you cancel your PC membership you do not lose your PC benefits until after the expiry date on your membership.
If this is true, then what does the "Recurring" check box do?
...I think they can satisfy both audiences. For example one way would be to increase the discount based on number of years one was a continuous member. That way years down the road the current new crop of PC members has something to keep them coming back.
Sorry for bumping my own post, but I'm still looking for an answer. lol
Sorry for bumping my own post, but I'm still looking for an answer. lol
Yes, and I'd also like to know why PC PA discount doesn't stack with other PA discounts. It did before.
In the end, I suppose the only explanation is because that's the way it is.