Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
I have been a monthly PC member since 2006. I have already paid my $30.00 start-up fee. I log on today to find out that my membership has been cancelled. Now, I have to pay for three months all at once? This is not a convenience for those who are already paying monthly.
No, existing members are still billed monthly :)
Edit: sorry I missed the part about it being cancelled... which makes me ask the question how come it's suddenly cancelled?
That said, given you don't have to pay the sign up fee now, you can sign up for a new 3 month membership, then change back to monthly. If you want to dispute the cancellation or reason there of, I can only ask that you contact CS :)
Not according to my account.... I went to check out with this week's freebie and it stopped me asking which membership I wanted to do... The three month or the year.
I'd like to know why it has been cancelled as well. I never did that.
There's been a few instances of that... you need to get in touch with CS :)
Sorry for bumping my own post, but I'm still looking for an answer. lol
No, the sale on PA items is for PC members only. Essentially what has happened is the 30% off that PC members enjoy on DAZ Originals has been extended to PA items as well for 2 days. There is no extra 30% off on DO's.
No, the sale on PA items is for PC members only. Essentially what has happened is the 30% off that PC members enjoy on DAZ Originals has been extended to PA items as well for 2 days. There is no extra 30% off on DO's.
Well darn, lol. Thanks for the clarification.
The wording on the sale is horrible in that regard then, it should read more like "PC savings extended to PA stores" and not "30% off entire store including PA stores". Just sayin' ;)
/edit
The current wording, however, does work for non pc members, but for current pc members it's confusing. lol
No, the sale on PA items is for PC members only. Essentially what has happened is the 30% off that PC members enjoy on DAZ Originals has been extended to PA items as well for 2 days. There is no extra 30% off on DO's.
Well darn, lol. Thanks for the clarification.
The wording on the sale is horrible in that regard then, it should read more like "PC savings extended to PA stores" and not "30% off entire store including PA stores". Just sayin' ;)
Why does that surprise you? The wording for every sale for the past year has been terrible. I would have been fired if I had written even a single one of these (and that's speaking as a professional technical writer).
No, the sale on PA items is for PC members only. Essentially what has happened is the 30% off that PC members enjoy on DAZ Originals has been extended to PA items as well for 2 days. There is no extra 30% off on DO's.
Well darn, lol. Thanks for the clarification.
The wording on the sale is horrible in that regard then, it should read more like "PC savings extended to PA stores" and not "30% off entire store including PA stores". Just sayin' ;)
/edit
The current wording, however, does work for non pc members, but for current pc members it's confusing. lol
The original post was targeted towards non PC members which was why it was posted in The Commons rather than the MO forum. Hope that explains the reasoning behind the wording :-)
I agree
Plus, I just wasted 20 minutes on this forum trying to figure out if the sale was worth it.
Not worth my valuable time.
Jack,
The problem is that there is NO WAY to know during the two week intro period whether a product is a $1.99 PC product or a $2.99 Value product at an intro price at $1.99.
The Value products need to be clearly marked as Value products that will revert to $2.99 after the two week intro period. That statement should be added to the description if Magento is unable to handle flagging those products as Value Products. That's how the "limited availablility/pre-release" products were handled. It was clearly stated in the description the product was only available for a limited time to PC members at PC prices and then would be removed from the store until reintroduced at some later (unspecified) date at a higher (unspecified) price.
It's not unreasonable to expect DAZ to identify on release that these products are NOT $1.99 PC products but Value Products.
It's not at all an issue whether the products are worth more than $1.99. We all know they are worth far more than $1.99 or even $2.99.
Releasing a product identified as a $1.99 PC product (when it is not) and then after two weeks to change the product from a $1.99 PC product to a more expensive Value product with an increase in price appeared deceptive.
Even if DAZ is ditching the Value product name and identifying them all as PC products now, they still need to identify those products that will remain $1.99 PC products and those that will increase in price after the intro period. Especially, as it appears to be arbitrary as to which products will increase in price. Certainly, it doesn't appear to be anything a customer can tell.
Not that it matters, as I'm only a customer, but I don't agree that the PC and Value categories should be merged. The PC category is for products priced at $1.99. If it's more expensive, it doesn't belong there.
EDIT: It only took SEVEN attempts to successfully submit this response instead of being sent to my account page.
I agree
Plus, I just wasted 20 minutes on this forum trying to figure out if the sale was worth it.
Not worth my valuable time.
Same, though having decided it was worth it I just get 404 Not Found when I try to join. :facepalm:
I guess there goes my 2 day sale window.
EDIT: It only took SEVEN attempts to successfully submit this response instead of being sent to my account page.
I agree entirely. I was hoping someone would say this, since I am sick of being the squeaky wheel.
No offense, but DAZ can't tell us when sales will end. DAZ can't even reliably announce what a sale price is. So forgive me for not having any faith that there will be any notice of which products are "Value" and which are "PC."
All I know is that when I renewed my PC membership, I renewed with the contract terms that were provided at that time. I am so sick of this bait and switch that I have almost entirely stopped purchasing here.
Instead of all of these tweaks and needless changes, how about someone writing a manual? I am sick of buying software and getting bogus answers for why there is no manual provided.
I was a bit excited when I initially saw the email about the changes to the platinum club. I was very tempted to rejoin, as I was a long time member until the past year or so. But, then I went to the information page and saw the full details.. that you have to pay either 24 or 70 bucks to sign up again. Sure, the initial 30 bucks is gone, but it's only at a difference upfront of 6 bucks or so. I was happily thinking I could get back in my paying the single monthly fee, which would have actually sealed the deal for me. :( I don't know how many other people might have been put off by that, considering the ups and downs of the club since the site revamp. That's not an amount I want to invest up front. I would have preferred being able to go monthly right from the start.
And also you are getting 3 months of membership instead of one and for a lesser price.
And also you are getting 3 months of membership instead of one and for a lesser price.
Right now, that isn't something I can afford up front on one item that I may decide I don't want to continue with. I quit the PC because I was spending money on a membership I wasn't using, in addition to being pretty unhappy with the changes made to the way they gave out the vouchers and what you could use them on. Now, I thought perhaps I would like to give it another try to see if I could get over the changes, and I find that they aren't really waiving the initial fee, they are simply putting it into the monthly charge for 3 months. It isn't costing less, in actuality, it's dropping the sign up fee and charging you ahead of time for months you may decide you don't want. I believe the monthly payment is about 8 bucks, unless they raised that? Which means 3 months is actually 24 bucks. There is no discount there. The start up charge used to get waived during October anyway, if memory serves. It was a great time of year to rejoin the PC and that is why they did it. But now, either way, you are still going to be paying 20+ dollars right from the start. I only wish they had given an option for single monthly payment, which is how the email made it sound to me.
On a side note, If you try it and quit before the 3 months is up, do they refund you the difference?
Right now, that isn't something I can afford up front on one item that I may decide I don't want to continue with. I quit the PC because I was spending money on a membership I wasn't using, in addition to being pretty unhappy with the changes made to the way they gave out the vouchers and what you could use them on. Now, I thought perhaps I would like to give it another try to see if I could get over the changes, and I find that they aren't really waiving the initial fee, they are simply putting it into the monthly charge for 3 months. It isn't costing less, in actuality, it's dropping the sign up fee and charging you ahead of time for months you may decide you don't want. I believe the monthly payment is about 8 bucks, unless they raised that? Which means 3 months is actually 24 bucks. There is no discount there. The start up charge used to get waived during October anyway, if memory serves. It was a great time of year to rejoin the PC and that is why they did it. But now, either way, you are still going to be paying 20+ dollars right from the start. I only wish they had given an option for single monthly payment, which is how the email made it sound to me.
On a side note, If you try it and quit before the 3 months is up, do they refund you the difference?
No. PC membership is never refunded, not partially, not fully, even if you wish to return it within 30 days after you got it.
If your membership was lapsed more than 30 days before, you would have to pay $30 to reinstate and would get 1 month, after which you could pay monthly. Now, you have to pay $24 and get 3 months, after which you can pay monthly. So I don't see any way in which it isn't an improvement.
When DAZ originally introduced the PC, it came with a money back guarantee. If you paid the start up fee and decided you didn't want the membership, DAZ would refund the start up fee so long as it was within the initial 30 day time frame. At one time, if an annual member wished to cancel their membership before it expired, DAZ would give a pro-rated refund.
I'm not sure when the initial guarantee ended. Probably around the time the thirty dollar voucher for annual renewals was stopped. Up until the store change over, DAZ was still pro-rating cancellation of annual memberships because there were posts about it back when DAZ tried to cull the PC catalog the first time around.
It would be better for us po' folk if they would offer single monthly payments from the start. Right now, they have simply cut the immediate out of pocket payment from 30 to 24. Sure, they tack on 3 months instead of 1, but it is still an immediate 20+ dollar charge that I can't afford.
Does anyone know if the PC anniversary will offer a discount to join up at that time? If so, I can wait.
From what Jon said earlier, the payment information is checked each time the payment is set to recur, so I assume you could in theory change it as much as you like, should you wish to.
Yes, "in theory" that's what we were supposed to be able to do before as well, but could not. Hence a lot of tickets were put in by many people and many folk got some free membership time to compensate while the problem was theoretically attended to.
Hopefully whoever is setting up all this is also 'testing theories' as we the customers do tend to get rather tired of being the software beta testers.
Just before writing this post, attempts to access my account, my products, etc. all resulted in totally blank pages.
Thankfully I had downloaded my purchases immediately ... and while management theoretically fixes the store think I'll go colour pages.
THIS!
THIS!
Adding my agreement. This was a real crap move that makes people gamble on what is going to be a PC or value item. And personally, once an item hits the value category, its out of my cart and out of my wishlist. Why? because I know that it was previously 1.99, and I'm not paying more. There's a few 'value' items that I'd have enjoyed getting, but didn't have the money at the time of release.... and then the price went up, and it was 'oh, well, guess not!' after that. I usually add PC items to my cart to round out the number (I usually have a set amount to spend whenever i DO shop) regularly so the whole "people put PC items in wishlist and don't buy them" is rather ridiculous to me. I still use/get a lot of old and new ones (though I have many of the old ones already after 10 years here as a member). But to see an item increase in price just makes me say no to buying it, even if its 'just another dollar.'
That said, I'm excited to see the improvements of the PC and waiting to see what other things are in store...
THANK YOU THANK YOU THANK YOU!
The subscription mess has been an eyesore the past few years with all the changes and broken-ness and issues! THANK YOU for changing that and starting over! And getting the other payment methods to work!
You get a standing ovation from me! Huzzah!
I'm broke for now and foreseeable future but very happy to see this :)
Exactly.. it was the first thing we needed to do and we have. So now it's done and out, we can forge ahead with the next bit. I said in April I was here for the long haul.. and there is no 'quick fix' to any of this. One step at a time and all that :)
But thank you :)
THANK YOU THANK YOU THANK YOU!
The subscription mess has been an eyesore the past few years with all the changes and broken-ness and issues! THANK YOU for changing that and starting over! And getting the other payment methods to work!
You get a standing ovation from me! Huzzah!
I'm broke for now and foreseeable future but very happy to see this :)
Exactly.. it was the first thing we needed to do and we have. So now it's done and out, we can forge ahead with the next bit. I said in April I was here for the long haul.. and there is no 'quick fix' to any of this. One step at a time and all that :)
But thank you :)
Oops i added more but you already replied ;)
Thanks... you took on a HUGE UNDERTAKING and a mass of grumpy, disgruntled, dissatisfied people and that is no easy task. Yet you are making the way forward and I'm thrilled to see it!
Exactly.. it was the first thing we needed to do and we have. So now it's done and out, we can forge ahead with the next bit. I said in April I was here for the long haul.. and there is no 'quick fix' to any of this. One step at a time and all that :)
But thank you :)
Oops i added more but you already replied ;)
Thanks... you took on a HUGE UNDERTAKING and a mass of grumpy, disgruntled, dissatisfied people and that is no easy task. Yet you are making the way forward and I'm thrilled to see it!
It's a team effort.. but yea, everyone really worked hard to make sure this all worked out as planned, and I have to say I don't think it could have gone any better.
Sure, not everyone is as happy as we are.. but that's life. We'll scoop up the threads later, see what we can learn and then go from there. :)
I need help with coupon code. I recently bought the platinum club. After I purchase, I went to look for the coupon code and found it on my account. but when i go to use it. its not applying. I have four items in the cart and they are Daz original props and environments. I have "The study", "the courtyard", "temple Ruins" and "Multiplane cyclorama", then I enter code and it does not apply. What am I doing wrong?
You can't use the coupon on PlatinumClub or Value items (1.99 or 2.99).
Correct, the coupon can only be used on Daz owned, non-PC/VC items.
Simply because if we allowed people to use the PC monthly coupon on PC items, we'd not generate any income from our own content.
Thank you Kerya and Jack. I know understand how it works. Item has to be of 3.01 or up to 6.00 dollars to use coupon and not in the PC or Content Valued. I thought that I could just browse the Tab DAZ Originals and get stuff from there. :-)
THIS!
Agree
I might have missed it and am sorry if I have but this has been brought up several times and never really been addressed, would it be possible to do something about it please?