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We've added a few items for Day 2. Right now the following items will get you a Snowball:
Midnight Clubbing Outfit
Laced-Back Party Dress
Big Bill Truck
The Clock Collection
Vintage Wetsuit
Rons Sci-FI Optical Flares
Michael 6 Pro Bundle
Victoria 6 & Michael 6 HD Add-On Bundle
Here's the best part (well I don't know if its the best part). If you've already purchased one of these products (I think 3 of them were released previously) you automatically get a snowball. It's already in your account and you can see it in your Snowball Meter.
It's been mentioned in another thread that we've just come off some really awesome sales, the PA Sale in September, the PC Sale in October and then the most recent Black November sale. We can't constantly top big sales like that, so if you have the expectation that every sale we run will be bigger and better than the last, then you may get disappointed.
This is the main promotion for December. As I stated earlier, there may or may not be other promotions that combine with the Snowball of Savings.
However, there are a lot of new products coming out. I've looked through most of them, and they are great products. They may not be for everyone, but I guarantee that there will be at least 10 items for almost everyone this sale.
I think you misunderstand me entirely. I am NOT of the opinion that bigger is better. I even just said in the comment you quoted that the more complicated and long sales- as the November sale was, and the Snowball sale is- the harder it is to participate.
i did not participate in the weekly reward sale, and don't plan on buying anything to participate for the snowball sale....
I'm happier with a simple coupon off or category sales or more free/open reign sales. There's enough to keep track of this season without worrying about meeting a snow ball quota or making purchases count. These kinda sales are just a tad stressful for me. Simple is good! Some may like the grandiose schemes and find them fun but I guess I'm a more simple minded shopper. I don't want to calculate how much i'd have to buy, to get a discount, and how much it would save on the new item, would it be worth the things I bought to get the discount... complicated. I miss the simple :)
Hope that makes sense. Again, some may find this exciting, but this kind of sale just makes my brain hurt.
Yes, or no... I forgot the question. The point is, that if you waited until the item wasn't a SnowBall item and then purchased it, you wouldn't get a Snowball, but the item would be eligible for a return (as long as you didn't purchase it with your SnowBall discount). If you haven't earned a discount then this method would work.
As far as the reasoning behind this policy, others have pointed it out. We have to modify the return policy for sales like this in order to prevent users from taking an unfair advantage. You would think that people wouldn't, but data from the PC sale indicates that there are plenty who do. I can't share the hard numbers, but without something like this in place we would stand to lose a good deal of money.
If you let me know which product you purchased that had a bug I can take a look at it. QA owes me a favor, so maybe I could call it in.
Thanks for taking time to respond to my concerns and offer explanations. I appreciate the option of being able to defer a purchase for a couple days and give up the snowball option, if I choose to retain the no risk guarantee. (I think you need to caveat your home page, since every purchase is not risk free as it promises there.)
The bug-ridden product is documented in help request #154034. Jen G. worked on several updates for this, and at this point, we both pretty much decided to just move on. It is not completely fixed, but I'm tired of wasting time documenting the bugs and she is tired of working on it, I think. Please do not stress over it or waste your QA favor on this product. There are much better DAZ products in my runtime that I can enjoy using instead. If you want to call in a QA favor, take a look at help requests #155908, #155910, and 156837, all of which address texture preset problems with your new M6 characters. Thanks, DAZ_jared.
This looks fun. I am still trying to figure it out though. I thought I got ten items but I only got nine snowballs.
Did you but all ten of the items showing on the promo page?
never mind
I think you misunderstand me entirely. I am NOT of the opinion that bigger is better. I even just said in the comment you quoted that the more complicated and long sales- as the November sale was, and the Snowball sale is- the harder it is to participate.
i did not participate in the weekly reward sale, and don't plan on buying anything to participate for the snowball sale....
I'm happier with a simple coupon off or category sales or more free/open reign sales. There's enough to keep track of this season without worrying about meeting a snow ball quota or making purchases count. These kinda sales are just a tad stressful for me. Simple is good! Some may like the grandiose schemes and find them fun but I guess I'm a more simple minded shopper. I don't want to calculate how much i'd have to buy, to get a discount, and how much it would save on the new item, would it be worth the things I bought to get the discount... complicated. I miss the simple :)
Hope that makes sense. Again, some may find this exciting, but this kind of sale just makes my brain hurt.
DITTO!!!
<--SECONDS that request.. pleeeeeeeeeease :) last thing I want on my page is MORE pop-ups!!! grrrrrrrrrr</p>
<--SECONDS that request.. pleeeeeeeeeease :) last thing I want on my page is MORE pop-ups!!! grrrrrrrrrr</div>
Agreed. A banner that covers page content when your cursor happens to pass over it is Bad Design. Especially when it covers the part you wanted to click on. Example attached:
It's even worse for the Snowball banner — even when you deliberately mouseover the banner, the one small part of it that actively links to the Snowball page moves out of the way of the pointer! At least with the earlier banners (all of the ones I noticed, I think) the whole banner was an active link. The way it's done here is, I'm sorry to say, downright stupid.
Is there a way to opt out of this snowball promotion? The "fine print" about no refunds does not agree with me. I'd rather not have a few snowballs towards a discount than loose that protection.
A few messages above DAZ_jared said once the item is not eligible for snowballs any more and as long as you didn't buy it with a snowball discount, it is then a returnable purchase.
OK, that's better. And you know what DAZ should do now? Stop all this mucking about and just keep it simple: ALL new releases after the start date of the "Snowball's Chance in Hell" promotion should earn a snowball. That's it. Simple.
And for God's sake get rid of the damn pop-down Snowball Meter! It is irritating beyond belief!
Go out and make a new HDR Pro set... I want a Utah snow set... perfect for my Star Wars Ice planet set.. Thanks in advance... Toss in a rainbow for a bonus picture and maybe one at the Salt Lake Cathedral... perfect for Christmas renders.
Now that's a positive attitude. :-)
It's been mentioned in another thread that we've just come off some really awesome sales, the PA Sale in September, the PC Sale in October and then the most recent Black November sale. We can't constantly top big sales like that, so if you have the expectation that every sale we run will be bigger and better than the last, then you may get disappointed.
That's not what was being said in that post?
I think what's getting to people is not the sales which are fine, it is the needless complexity. Who wants to spend part of every day looking through giant lists of stuff at Daz.
I agree, and the Power Up sale really got me confused and exhausted. I did pick up a few things that were straight-up 50% off since that power up sale ended, but mostly I've decided to stop now and also to just ignore any sales where I have to buy something to get permission to buy something else at a discount.
If 50% off was good for my mamma when I was growing up, then it's good enough for me. My mother no longer clips coupons, and sales like "buy 10 items to get 10% off" are just like clipping coupons. I'll pass.
Greetings,
Heh... I don't have much of a budget left after the last few months, but I'll buy stuff when it strikes my fancy, and if that ends up netting me a discount, then so much the better.
Don't stress about the sales, and just buy stuff that strikes your fancy. Consider any 10% discount to be icing on the cake, and it'll be shiny.
-- Morgan
I'm going to be a tough customer and say that only a 40-50% discount to be truly "shiny", but only if I don't have to work so hard to get it. When I have to work hard, it's no longer fun, although it might end up being comical...
DAZ: "Okay, the sale is REALLY easy and it works this way: Buy this from column "A", that from column "B", except when it's a Thursday, then you have to buy two from column "C" while you gargle peanut butter. Oh, but if it's a Monday or Saturday night, and the moon is full, then you have to pick 2 from column "A", three from column "B", and do the peanut butter gargling thing while doing a handstand and wearing Groucho nose/glasses. And then you'll be eligible for a 10% discount on your next purchase!"
Customer (in my best "Goofy" voice): "Duuuuhhh, okay, h'yuck h'yuck!"
These sales are getting a bit crazy-complicated and I am losing my enthusiasm.
Is it really that complex? Buy a qualifying item on its first two days and you get a point, get ten points for an automatic 10% discount valid on the usual things (non PC, non-resell items that aren't new releases, not Gift Certs) and additionally on point-earning items. You can earn up to five 10% discounts, all of which are added together into a single discount. You don't even have to do anything - just buy stuff or not and if you earn enough points you will start getting the extra discount. The only complication is the refund issue - if you want to keep that wait two days before buying, you won't get any points so you won't get any discounts to complicate the refund process.
The sale doesn't confuse me personally. In fact rather like it.just wish it was going on say last month when m6 content was on sale. I am not likely to fill up my snowball meter too quickly so far.
It's not complex, it's just a bit too clever - as if somebody in the marketing department had too much time on their hands.
Oh, but wait, what am I saying? To be in marketing it's a prerequisite to have time on your hands! ;)
Well its not all that simple -most of us i think can't just throw away what is likely to be over 100 dollars on snow ball items to get the reward discount, which again you end up buying something to use the discount. All very sales savvy I suppose, but you have to calculate how much you're spending (10 items worth 50 items worth??) to get that special discount.
I tend to buy my bulk sales when its all at once. I always watch for a catch up sale, and if there isn't one, I don't buy. Waiting day by day and trying to keep track and playing the waiting game, buying things that I may or may not actually want just so i make the day's quota, for a distant prize doesn't entice even a tiny fraction of the purchases I'd normally try to make during a regular, basic sale. Sure, some categories I may not buy from - but there's more options there.
Not that the snowball is a bad idea, its kinda cool, but these ongoing month long 'track your sales' and try not to burn out before the end, it's gives me a bit of shopping fatigue, if that makes any sense.
I just think sales should be easy. "whoa, i can save a bunch on that now! I should buy it" but the more thinking and planning a big long sale is, the easier it is to talk yourself out of buying it, "well, what if there's nothing i want for a few weeks, i waste all the things I already bought... and no refunds. Well, I dont' REALLY need t his, I have to buy family gifts, after all...." "you'll never afford that many hings to get a big discount! give up on this and wait for the next one"
It's like thse are the opposite of flash sales.... IMO flash sales need to be a little longer to account for time zones, and these month long things need be shorter. jus my opinion from scatterbrained me. O:)
Admonishing us with "is it really so complicated?" struck me with a tinge of condescension, so rather than respond right away and get all heated up, I decided to wait and cool off. This was an excellent decision, because...
What she said. Right on the mark. Every point.
This is just my opinion, but yes, it is too complicated for all the reasons that belovedalia said above and more. No, I'm not stupid and I don't have comprehension problems. It's just that complex promotions require added effort on the part of the potential customer to learn the rules and then a more-than-insignificant time commitment to constantly check back. And to follow up, making sure that I got all my "snowballs" or whatever just so I can buy something even more than what I just did!
I get it. I understand the EOY, fiscal realities, revenue targets, and the need to pay for employee benefits while also keeping the lights on. But as a customer, I'm beginning to feel like a mule being prodded by an endless supply of carrots. Others love these strategy-sales, I can see that in the other comments. But for me, it is a tiring endeavor and is wearing me down.
I am not buying anything I don't need right now, its going on the wishlist for a PA store sale or flash sale or another big promotion sale. I have discovered so many items I purchased still waiting in my to be installed or to be downloaded lists, approx 1550 items, which I probably won't get to for months as I try each new thing as I install it so really why buy more right now?
I will take the freebies and maybe PC and DO items for now and if I get any type of discount in the snowball sale woo hoo I will use it on something already on my wishlist if its feasible. this is only because I have so many items waiting from the last sales, I know the new stuff will all be on sale again soon as the sales keep going round and round one after another, and they are always cheaper later on.
Can anybody from DAZ3D explain why I, as a customer, can't return the item I've purchased _with_ Snowball savings?
I mean, I understand that return policy has to be suspended for items that give you snowball points to avoid point abuse cycle but what the reasoning for the item I get _with_ those saving? I'm confused because such item is just item with a discount, with no additional benefits as far as I can see. Just like any other item with any other discount in this shop. Am I not seeing something?
I'm asking because 'strategy sales' seem to become a trend here, even if this particular sale leaves me pretty cold (sorry for pun).
Also this tendency to forbid item return makes me shop less so thank you for rare customer-friendly anti-impulse buying program, DAZ3D: now I'll wait a week at least to be sure I still keep my right as a customer for 30 days refund, and in a week I'll probably won't be that interested in some of those new items anymore, so it will save me money :)
But I _don't_ want Snowball savings because of the no-returns-policy it brings with itself. I bought some of those items under presumption they were usual items with usual terms, and nothing else. Now it looks like they suddenly became something else with much stricter terms. Can I return those items and wait until they expire as "snowballs" to purchase them again, properly this time? Or no-returns policy doesn't apply in this particular case of those items as they were purchased as regular items? Can you please, clarify on this?
And I'll be very thankful if DAZ3D won't do this again without giving me, as a customer, a choice to accept it or not. It is rather disturbing to be involved against my will into a sale I have no intention to be involved in, and find that items I've bought under certain conditions suddenly have some other conditions applied to them. Please understand: I'd appreciate this gesture as a gift it was supposed to be if only not for this no-return policy that comes attached with it.
Powerups promotion had better terms: you can return the item but you lose the point you get from it. Both safe and fair. I'm curious why it isn't possible to do the same with snowballs. Store mechanics seem to be the same.
Not that it matters much since I probably won't be buying many nonrefundable items, but I'm curious about this also.
I bought the HD add on today but you had to buy it either before the sale or yesterday. I just submitted a ticket to CS. It's not like they can refuse to refund the money as it adds nothing to the Promo.
Lets say Customer A buys the unflateable Pony III with their 10% Discount. Then they buy 3 more items and get to the 20% discount, so then they want to return the unflateable pony III and repurchase it at 20% off. THEN They buy 10 more items, and so are upto 30% off... so return the Unflateable Pony III and mighty Morphing Cube they purchased at 20% off, wanting to NOW use their 30% off to get it.
Both exceptions are to prevent the abuse of the policy we have seen before. We know that most of the active people here in the forum would never do that. You are our friends and we love working with you, and most of you seem to enjoy interacting with us. Unfortunately there are those who will try to exploit every loophole and take advantage of DAZ3D's trust and policy. The return policy is VERY important to us. We know how much trust you give us, and we try to carry that trust well. We do not take these exceptions lightly, or without thought. We wish everyone could be fully honest and fair with the policy, but that just isn't how things work. In order to preserve the integrity and purpose of the policy, certain promotions and sales require certain exceptions. We hope you understand, and can continue to work with us on these things. We have some great items in the Snowball of Savings that you are going to want to build up an additional discount for.
Not that it matters much since I probably won't be buying many nonrefundable items, but I'm curious about this also.