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I have two questions, and I don't know if this thread is the right place or not, but it is the most current thread.
(1) I went into my account and I wanted to get one of today's "Freebies", the Innane Glory's LIghts and lamps. I initially clicked on the the 'add to cart' before I was logged in to my account. Now despite the fact that I've shut down and re-logged in, I get a message that "Maximum quantity allowed for purchase is 1". My shopping cart says it has zero items in it. It seems that Daz won't let me add this freebie to my product library. I think there is an error somewhere.
(2) Then to add injury to insult, when I go to check my product library, it is being held hostage. Daz wants me to Okay a Eula before I can access what I've purchased over the years. I've already done this in the past!!!!. I want everyone to know that this pop-up Eula REALLY REALLY makes me ANGRY. I haven't purchased anything new today, I just wanted to do a search on what I already purchased to see if by some chance Innane Glory's lamps and lights is in there, though I doubt it. What gives with this library blocking tactic????
Thank you for listening. If anyone has an answer, particularly to the add to shopping cart error, I'd be appreciative.
I went back and read some recent problems in this thread that people are having.
One person had a similar instance with a different free product and the suggestion was to add any other 'paid' item, then the free item would show up. Then to delete the paid item. I did this and it works.
For the record, I do come back for the free items, and I do look around. About 50% of the time I wind up buying something else, so the freebie tactic works. But if Daz is going to make it mandatory to buy something to get something free, I'm going to spend less of my time looking at the free items unless I've already committed to buy something. This is especially so, since I am still primarily committed to Poser (though I've been collecting things in my Daz account for Daz if I change my mind down the road) and the Daz specific items (of which there area lot) generally won't work without going though the importer, if they work at all in Poser (I'm thinking Daz shaders, etc.).
Still P.O.'d that my product Library is currently being held hostage.
And the Snowball promo is cute, but getting too complicated for me. Sorry, I just can't get into it. I've got three snowballs and don't know if that means anything. But, hey three snowballs is better than none! (I think). :cheese:
As you are a PC member, you are deemed to have already ''bought'' something.
The shopping cart thing occurs because you add an item into the cart without being fully logged in to the store, so the software can't work out who you are. You do need to log in and then add an extra item to clear that one up.
As to the EULA, You have to agree to that if DAZ 3D have made any changes. It is only a once every so often thing, instead of having to agree to it every time you ran an installer, as it used to be before DAZ 3D introduced the DIM and content became available in zip files instead of installers.
Just FYI, the current EULA is actually less resrictive than the old one was in some parts.
It's a glitch in the cart. It has nothing to do with freebies or paid item, just with adding it to the cart before you have logged in on that particular day. No idea if DAZ will fix it.
Chohole, Lee,
I meant to say thank you both for your responses.
Read the brief vent below at your own peril, otherwise please just skip to, "But enough on that" and continue...
WHAT I DON'T LIKE
Chohole, yours had the desired calming effect, but I guess it's also an example of one reason against the concept of the 'Cloud'; namely that anytime they want, a company, such as Daz, can arbitrarily block access to things you've already purchased and you really can't do anything about it except click 'yes', even if (hopefully not) the company is wrong or overly aggressive about something. I'm one that by nature tends to read, try to understand, take seriously, and ethically abide by legal agreements. This set-up kind of forces you not to. Why? Because it is very long and cumbersome - usually pops up when you're in the mental process of doing something else unrelated, like for me in this instance (I wasn't even going to download anything; I just wanted access the product list of what I bought), and in the end It doesn't really matter at all if you read what they wrote; you don't have a choice at that point. You may have a lot of money and effort invested over the years in what they're suddenly blocking, so it's not quite like buying a new piece of software you've never used before. Even if you purchased 99% of things and already installed them under a different Eula, you're inexplicably walled off. A company's legal department is almost challenging the customer: "We don't really want or expect anybody to read this so we'll make it both awkward and time consuming to read as well as darn inconvenient in terms of timing for the consumer," and in fairness, it's probably not just DAZ. But the hidden message seems to be: "Close your eyes, click 'ok', and then you can get back to all the cool stuff you bought from us over the years. Don't worry, it's nothing but inconsequential boring details. Trust us." :cheese:A set-up for an episode of Futurama, perhaps.
AND WHAT I THINK IS BETTER...
I think I'd actually rather have the choice item by item upon installation, as happens with other individual pieces of software that you purchase to use. If they insist, then maybe they can give me a 30 day or something grace period to accept the changes if they are far ranging, but then not allow me to download anything that was purchased after the new Eula was in effect. Ideally I'd also have a plain English explanation of the changes they were making and maybe an explanation as to why they were making them.
But enough on that.
Best wishes for a Happy New Year to you All!
Daz never has and never will block access to your downloads arbitrarily. You have complete access to all your back purchase History.
Blwyddyn Newydd Dda i chi hefyd.
Hey! All, right Ms. C. You're here?
Diolch am eich arweiniad
Let me take a look. The new Eula seems to be blocking me from accessing anything, let me see if there is anyway around it to the older stuff.
EDIT: Okay, if you have the patience, I went to my account, and then the only way I know of to get items to download is at the product library. Right now the Eula Pops up and I seem to only have the choice of a button that says 'submit.' Any suggestions to get to the older items?
EDIT2: It looks like I can access and download a few recent items as long as there are orders in the "View Recent Orders" button. But how to get to the older orders....
"My Orders"
Press the submit button, it doesn't cast anything and it won't hurt.
Is the unflateable pony III an upgrade from the previous version or is it a brand new mesh?
Digression back to Snowballs. I'm going through and reading this thread, because I have a few spare minutes and am seeing the snowball pros and gripes, etc. Coming across the Unflateable Pony III reference made me first smile, and then seeing the quote above made me chuckle. I have yet to see if somebody answered, but I guess I've been around here too long now.
So I have to add my two cents: I heard that Unflateable Pony III is indeed a new mesh, not an upgrade, but I personally am still waiting for the DAZ team to include a DSON Poser version for P10 or PPro2014 so I really cannot say for sure because I haven't tested it. If that changes or if I am wrong and anybody comes across a link to new info about the importer, let me know.
Is this still going !!!
Not that it looks like. The snowball stuff was the December/xmas sale.
There is/was a save an extra 10% or back-catalogue items if you spend over $50 promotion, and there was a $5 coupon usable on purchases of $30 or more last week. And I thought there was a flash sale for you - I saw the burning tower in the banner rotation.
Press the submit button, it doesn't cast anything and it won't hurt.
I haven't been back in awhile. But I'm blocked from downloading content I bought some time ago by a new Eula on my account. I saw this thread and pressed the submit button as was suggested, but it just returns a white screen and hangs with the line below:
http://www.daz3d.com/downloader/index/eulasigned/
I think I've already agreed to most of the stuff in the past, for things I've already downloaded.
The suggestion to go via 'orders' is not very helpful, since I only wanted one file and there are apparently 100+ pages of orders to go through without an index, but I guess it sorta does work and that will be my alternative.... now that I'm kind of pissed and actively want to avoid the offending Eula pop-up if I can.
I'd like to register my unhappiness with this blanket process of arbitrarily blocking access to all purchased product files at a random time. I could understand if the Eula came up in front of new purchases. Instead this feels like coming home to a landlord and finding he's changed the locks because he wants you to read and sign a new rental argeement before you've even had time to go to the John, even though you're already paid up for what you have.. It may be legal, but it's not nice, and in the long run someone may realize and make a fair argument that they never read the EULA because they were pressured not to.
Thank you.
As has been stated several time previously the new EULA is actually less restrictive than the older one was. You previously had to agree to accepting the EULA every time you ran an installer. Now once you have accepted it that is it, unless they change something, in which case you will be asked to agree again.
You download previously bought content via your Product Library, not via orders. The product Library can be displayed either alphabetically or by purchase date, and it is also searchable by typing some part of the product title and then ticking "filter by"
Or of course you can download content using the DIM (Download & Install Manager)
Did you check the "I Agree" box (not sure of what it exactly says) before hitting submit?
"I accept the terms of the License Agreement"
Thanks. No, I did not.
I did not want to agree to something without reading it. That was my point.
But doing this blocked my products download at time when I wanted to get a few things done - I was not even allowed to see what products I bought. So I went to orders, for items I had bought awhile ago and already downloaded - and the whole thing looked like it would work until I went to press 'download'. Then the Eula popped up again and I was still blocked.
It's not critical. All I wanted to do was try a DSON downloader/translator for Poser that I bought a while ago. I never downloaded it because I hadn't bought any Gn items, but I was looking at a few things, and there were a couple of freebies that used Gn so I was in the mode to move to try a few new things.
Right now I remain blocked from my all my purchases at Daz which are mostly previous purchases that I've already downloaded. I'll guess I'll have to read the Eula for this account when I get a chance. But not today.
That's a fair question. There were four? or five? different types of installers (maybe less). I read the agreements the first couple of times, then when it looked like the installers changed and I had hit a new one. It happens that I do not have a laptop that would be powerful enough to run these kinds of graphics, and that I have over the years only loaded the models at one physical address. But I can see where the new Eula is beneficial there.
I guess I wouldn't mind having to read the Eula for the DSON importer before downloading it since I never used it before. But I do mind being blocked from everything I ever bought at Daz in the past, especially when I have already spent the time to read the previous Eulas. In that case I stick with my evil landlord analogy.
Your comment, however, does imply that there is a general expectation that nobody actually reads the Eulas, does it not?
The EULA is the same for all products on DAZ. You only have to read it once. The way the system is set up now, you will have to agree again if there are any minute changes made to it but again it's only once you'll have to agree
That's a fair question. There were four? or five? different types of installers (maybe less). I read the agreements the first couple of times, then when it looked like the installers changed and I had hit a new one. It happens that I do not have a laptop that would be powerful enough to run these kinds of graphics, and that I have over the years only loaded the models at one physical address. But I can see where the new Eula is beneficial there.
I guess I wouldn't mind having to read the Eula for the DSON importer before downloading it since I never used it before. But I do mind being blocked from everything I ever bought at Daz in the past, especially when I have already spent the time to read the previous Eulas. In that case I stick with my evil landlord analogy.
Your comment, however, does imply that there is a general expectation that nobody actually reads the Eulas, does it not?
No I am merely saying that I can't understand why people are arguing because DAZ 3D has instigated a new way of delivering the EULA.
A once and once only agreement, and then that is it until the next time there is any change on the EULA, instead of agreeing to it every time you install each product. It may only be one click each time with the installers, but if you think of someone who has 2000 or more products in their purchase history, and some of those will be multiple installers, how many times would they have clicked to agree, compared with now, when you agree once.
DAZ 3D is not blocking you from your previous content, it is all there, instantly available, once you agree to accept the new EULA.