Hot New (Northern) Season, New Sales Thread: Report Issues Here "Reporting Only"
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Lightning Deals is still broken. I just cleared the cart. Daz should not be allowed to continue to advertise one price and charge another, especially after having been informed of the problem. If they can't make their sales work, they should take them down. They are really trashing their reputation with all these sales and pricing errors, and a customer service department that doesn't even respond when a ticket is submitted. I'm really fed up with all this.
I typed exactly Neftis3D. Nothing. If I type Ston, it already knows to go to Stonemason. They should fix their filter, it doesn't always work.
I think that went to your list...there are many wishlited items that are not in my wishlist. That's strange.
The store search isn't so good, either. Type in Rita, you get one...a morph. Type in Rita Hollywood, you get two, the same as the first, plus some other thing that isn't Rita Hollywood anything!
This is very odd...I found this by searching in Google. It's the DAZ wiki...
Another issue is that if you leave the page open, and countdown hits 01:00:00, the hour counter doesn't change so that instead of going down to 00:59:59 it goes up to 01:59:59, which means that if you don't do anything it terminates when it shows 01:00:00 and not 00:00:00. So whenever it says 01:XX:XX always refresh the page to ensure that it shows the actual time.
Also, tokens seem to work for some Lightning Deals items, and not for others.
That's strange as I clicked on the link for Neftis3d in one of the products
Up til a few days ago... Everything was ok... so I guess some have been having troubles longer than I have. Weird indeed.
I probably will eventualy retire Urban Future 1, I think that was made before Daz Studio even existed so is far from todays standards. it still holds some sentimental value to me which is why it's still there...but it will go..soon.
btw,I retired the first Urban Sprawl many years ago...and 're-released' it recently as part of another set...bonus points to anyone that noticed.
The Rita hair was, for me at least, part of a rather strange email offer from DAZ to buy three 'exclusive' items that came some months ago. I liked the hair, too, but the price wasn't really good, so I just stuck it in my WL. It lived there for a while and then eventually turned into 'inactive'. So I guess this 'exclusive offer' is the background story here. It's a pity, because I would have bought the hair for a reasonable price.
That's odd. This is what I get - I'm on Windows 11 and Chrome browser.
I haven't filed many tickets (very few actually), but sofar always got confirmation emails and (eventually) an answer. I guess it differs on a case by case for whatever reason....
Yeah, the hour counter is a pretty embarrassing bug. Just remember that the items come out every three hours, starting at midnight US Central Time.
Anyone? I don't recall anything remotely related to Urban Sprawl recently. No points for me...
Very odd...it worked right a little while later!
I have one listed as inactive that is a Genesis 9 item by Sade, dForce Mixable Csipke for Genesis 9...
Yeah, "whatever reason" is what we want to know, and how to fix that problem when tickets seem to be ignored (9 months and counting for some of us). https://www.daz3d.com/forums/discussion/670186/help-center-issues#latest
Sade moved her PA items to 3dshards, that product is available there.
@Cris Palomino. Thanks for encouraging me to do the ticket even though I had originally dismissed the option. I got a response back today. (3 days, including Sunday.) Let's just say they did more than "note it for a data point."
So, fellow forumites, the moral of the story is take Cris's advice.
Today's promo, unless I'm somehow going nuts (or more nuts), says: 60% Off¥ Featured Artist Stores Unlock an extra 20% off¥* on these Sci-Fi genre Featured Artist Items when you buy any 'Cyber' New Release
So I added a pose set by Devon, chosen from their linked page, but it's still only 60% when viewed in the cart. (So much for 'add to cart to see these amazing savings applied!')
Any ideas? Is this some new esoteric version of a sale where the sale isn't actually on sale?
You have to click on the underlined text, which is a subset of the artists' items.
https://www.daz3d.com/cyber-saving-artist-stores
Then why did they even bother linking to the artists stores individually, if they can't even get the products right? The link in my post comes from the sale page where I clicked on the artist's picture.
I'm this close to just dumping the whole cart. What's the point if they can't even be bothered to get the sale right?
I think it is right, though i only worked it out as i was typing up a report fro Daz. The stores in geernal are 60% off, regardless of whether they fit the theme, but theer is a subset of items related to the theme which get the extra discount. I didn't find that clear, though, until trying to follow it through.
Thanks for the confirmation. I cleared my cart.
The Featured Artist text has been clarified (I think) to indicate that it is only a sub-set of items that can get the extra discount.
If it can help people understand the problem with Lightning Deals seeing their prices rising in the cart, I think the problem is that now, LDs' prices are taking into account every promotion working on them without taking into account all the rules, like a promotion requiring multiples items in the cart.
As an example, I currently have Bonnie 8.1 Mega Bundle in my Lightning Deals, at a 89 % discount or $25.64. In my cart, it's actually $32.06 which is 86% Off.
Donning my Walter 9's hat (only the hat, I don't smoke), currently that bundle is part of these promotions:
Now, let's do some maths, starting with the bundle's dase price ($228.95) and applying discounts in order (I kept all the numbers after the point, I don't know how Daz rounds them up, but it's not that important).
I'm not sure I'll be able to explain it properly in a ticket to Daz support, so if someone with a better grasp of English can check that my explanations are clear enough (if they had LDs whose prices are rising once in their cart), it would be nice.
It's clear to me. Your written English is very good.
You are probably correct that this is what's happening. It would explain why it is an intermittent problem as well.
This has been going on a while, but I've only just noticed exactly what the issue is: https://www.daz3d.com/pkelly21 products keep appearing when the store search is supposed to be filtering solely for the "Daz Originals" artist (despite zero projects marked as DOs in their store), which is kind of irritating when DOs and PA items are frequently subject to entirely different deals and offers.
EDIT: Screenshot example attached from the current "Your Winter Savings" rotating sale, but I've seen this at other times.
A lot of my lightning deals are still increasing in price when when put them into my cart. I even had one deal that was advertised for $2.99 but increased to $7.55 in my cart.
