Premier Questions

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  • Llola LaneLlola Lane Posts: 9,343

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

  • BanyanBanyan Posts: 28
    edited October 7

    I subscribed to Premier, and on my account page it shows me being that tier.. I used the coupon code "10_24CHAR-BUNDLE" for the free character bundle while having the Genghis bundle in the cart, but it still shows as being $41, and "coupon not valid" flashed for a moment in a banner at the top of the screen. That is the only character bundle in the cart, so its not giving me something else free instead, or anything. Is this a bug?

    Also, what is the "subscription linked" content I am reading about that was mentioned? If I'd lose things by unsubscribing, I don't want to subscribe in the first place, and would just rather pay for stuff as I go.

    Post edited by Banyan on
  • MalandarMalandar Posts: 776

    DAZ_Steve said:

    hjake said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


     

    Mine said 2 months not 4. My subscription ends 2025-12-06.

    It's a different offer for each person.  We take what you paid for the membership you currently have, see how many months of Premier that equates to, then round up (so we give you a full month of Premier instead of a partial one.)

    I know I am not the only one who thinks that that is a garbge way to do it.We bought an item for what YOU SOLD IT FOR And now you are devaluing the item you sold us, by offering such paltry returns for what we paid for. That's like having a sale on gold bars worth $5,000 and selling them for $3,000. So when people buy them, you later decide that you now want to sell platinum bars for $15,000 and tell everyone that you will give them a platimum bar, but if you want to trade your gold bars in for the platimum bar it is gonna cost you 7 bars of gold. Completely lame. Not to mention the "benefits" is not completely clear, on what you keep and what you don't if you subscribe and then let it lapse.

  • I hit upgrade with 2 months left on my Daz+, nothing changed except my monthly coupons (which do NOT work). I buy a ton on the store and I upgraded for the extra discounts (which also are not showing). Am I seriously in limbo until the end of December?? And yes, I updated my payment information and added a card (I did not previously store one as I paid for everything on single purchase basis regarding D+).

    Disappointed with this roll out so far. I "looks" like I upgraded on a first glance but under the hood, the engine is still the same.

  • MalandarMalandar Posts: 776

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

  • Heh. I filled that survey in a while back and said I would pay for an enhanced version of Studio if we were talking about features that need to run on a server and incur a cost. I think they're called services and they generally incur a subscription. Features that run locally are not a service. That's the first mistake this new offer made if it is targetting me (emphasis important because I can already forsee potential snark coming back my way).

    The second mistake is that this new subscription tier is bundled with store discounts. Software and store strategies should be separate, in my view. Studio is a loss leader and a very good one, but as soon as you start mixing payments into it, it becomes a very bad product because, to be absolutely frank, the quality isn't there. It gets the job done, but paid features have to enjoyable to use or be industry disruptors. Buying third-party plugins and reselling them as a subscriuption gives me zero confidence that we're going to see the investment into the core software that it needs. It's absolutely creaking, and not you want to charge for that? I get it - you're technically charging for third-party content, but that's not what your offer is telling us nor what your customers will perceive.

    The third mistake is offering me 3 months of premium in exchange for 16 months of Daz+.

    The fourth mistake is running this after a great sale. There are some brilliant prices in the store today, but they're not as good as last month. People are empty. The only real perk of premium is slightly bigger discounts once you dig into it, and while that's great and all, the prices still aren't as good as yesterday and folk will still remember the wishlist and 10% off your cart sales of 10 days ago or so.

  • MrRogerSmithMrRogerSmith Posts: 108

    Has even one single person who has upgraded been able to access their premiere tools within Daz Studio?  If so, would you be kind enough to explain exactly how?

  • jslobberjslobber Posts: 11

    Banyan said:

    I subscribed to Premier, and on my account page it shows me being that tier.. I used the coupon code "10_24CHAR-BUNDLE" for the free character bundle while having the Genghis bundle in the cart, but it still shows as being $41, and "coupon not valid" flashed for a moment in a banner at the top of the screen. That is the only character bundle in the cart, so its not giving me something else free instead, or anything. Is this a bug?

    Also, what is the "subscription linked" content I am reading about that was mentioned? If I'd lose things by unsubscribing, I don't want to subscribe in the first place, and would just rather pay for stuff as I go.

    I'm getting the same issue. None of the premier coupon codes are working for me. On top of that:

    1. I'm not seeing any of the Premier benefits in Studio or DIM
    2. I'm only getting Daz+ discounts for things when I should be getting Premier discounts
  • BanyanBanyan Posts: 28

    jslobber said:

    Banyan said:

    I subscribed to Premier, and on my account page it shows me being that tier.. I used the coupon code "10_24CHAR-BUNDLE" for the free character bundle while having the Genghis bundle in the cart, but it still shows as being $41, and "coupon not valid" flashed for a moment in a banner at the top of the screen. That is the only character bundle in the cart, so its not giving me something else free instead, or anything. Is this a bug?

    Also, what is the "subscription linked" content I am reading about that was mentioned? If I'd lose things by unsubscribing, I don't want to subscribe in the first place, and would just rather pay for stuff as I go.

    I'm getting the same issue. None of the premier coupon codes are working for me. On top of that:

    1. I'm not seeing any of the Premier benefits in Studio or DIM
    2. I'm only getting Daz+ discounts for things when I should be getting Premier discounts

    I hadn't checked the things you mentioned, but yeah, same problem. 

  • Llola LaneLlola Lane Posts: 9,343
    edited October 7

    Malandar said:

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

    I am not seeing a 'personalized deal'.. so i guess I don't get one :(

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    Post edited by Llola Lane on
  • Mr_FluffkinMr_Fluffkin Posts: 126
    edited October 7

    Leana said:

    Mr_Fluffkin said:

    I hope the basic version of DS keeps all nessesary tools, but this all sounds absolutly terrible for what the future will bring. I was so excited when I saw the 25th birthday banner, but all I get from this announcement is "Milk the cow". I'm fine with spending money for models and I left a LOT of money at the Daz store, but at some point it's enough. It's a tragedy that after 25 years we suddenly have to pay €20 a month to continue to be able to use the basic software to its full extent. Happy Birthday...frown

    Nothing has been taken away from the free version. Paying for the Premier membership gives you access to extra tools which are currently paid-for plugins.

    But it doesn't get the new features/plugins either, so it's in fact a slimmed down version. I'm not much interested in coupons and extra discounts for a monthly fee, but I'd like to keep using the studio to full extend. One benefit of the premier studio is announced as "Simplify scene management and optimize rendering performance with new Render Settings", I'd like that too! And what's next? Pay a charge for each render you do unless you pay a monthly subscription? This all goes in the completly wrong direction. They should improve the software to make it more  accessible to a wider audience, instead of reducing the user base through hugely increasing costs.

    I hope they consider to bring a much cheaper subscription for the DazStudio features only, if they aren't willing to develop the studio features for free anymore. But linking the whole thing to another discount package is simply a slap in the face for any customer who is not interested in a subscription fee for extra discounts/coupons.

    Post edited by Mr_Fluffkin on
  • MalandarMalandar Posts: 776

    Llola Lane said:

    Malandar said:

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

    I am not seeing a 'personalized deal'.. so i guess I don't get one :(

    How much time do you have left on your DAZ+?

  • DaneelDaneel Posts: 21
    I upgraded my membership to Premium, but at the moment my free character bundle coupon isn't working. I hope they will fix it soon but I already have tons of products so I can give them more time to investigate the membership bugs...
  • Llola Lane said:

    Malandar said:

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

    I am not seeing a 'personalized deal'.. so i guess I don't get one :(

    Do you see anything on this page? https://www.daz3d.com/subscription/membership/offer

  • Llola LaneLlola Lane Posts: 9,343

    Malandar said:

    Llola Lane said:

    Malandar said:

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

    I am not seeing a 'personalized deal'.. so i guess I don't get one :(

    How much time do you have left on your DAZ+?

    til October of 2025

  • TesseractSpaceTesseractSpace Posts: 1,406
    edited October 7

    DAZ_Steve said:

    hjake said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


     

    Mine said 2 months not 4. My subscription ends 2025-12-06.

    It's a different offer for each person.  We take what you paid for the membership you currently have, see how many months of Premier that equates to, then round up (so we give you a full month of Premier instead of a partial one.)

    Except what we paid for the membership doesn't apply anymore. If I throw away my 12 months for 2 of premier, I can't get those months back at the same price.  And I'll note that DAZ are the ones who decided the price then and now, not I. Maybe your paltry offer looks good to the bean counters, but it sucks for the customers.

    Post edited by TesseractSpace on
  • Llola LaneLlola Lane Posts: 9,343

    ainm.sloinneadh said:

    Llola Lane said:

    Malandar said:

    Llola Lane said:

    Taoz said:

    Is these 4 months a standard offer everyone gets, and then a number of months are added depending on how many months is left of your DAZ+ subscription?  Or is this offer based on my DAZ+ subscription?  I have about 15 months left of it.


    I am not seeing this box anywhere... so I guess that means I paid so little for my renewal that it's not worth giving me a deal????  WHERE did you see this box please?

     Go to your account page where you see your messages from DAZ there should be an orange  banner message where it will give you a "personalized deal"

    I am not seeing a 'personalized deal'.. so i guess I don't get one :(

    Do you see anything on this page? https://www.daz3d.com/subscription/membership/offer

     Thank linky works.. thanks... but... I click it and it takes me to the main Premier page... I'm so confused... I guess I'll wait til October of 2025 to decide.. Maybe they will have things sorted by then.  :) 

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  • ChoppskiChoppski Posts: 507

    Trying to decide what irks me most. I have a daz+ through february but somehow that translates to a whopping one month of premier. (4 months at 9.99=1 month at 18.99? what frickin' math is that?). I also have no clear idea what Daz Premier is as software. Is it ONLY about moving stuff to other programs? If not, what else will regular users not get. I have stuck with daz plus mostly because there were promotions that allowed me to extend at far less than the 70 a year. Is the current 18.99 the regular price? My membership page says my daz+ susbscriptions expires 2/21/25, so by what i am seeing, I won't have to start the 9.99 until then. If that is true, and if premier will then still be 18.99, I will decide then.

    I gotta be honest--I own so much that many of these sales seem pointless already because there's just not much I want anymore. My wishlist keeps dropping. I am also not sure I will stick with daz+ if the price is now 120 a year.

    Still, the biggest issue--this needed to be presented more clearly. I am not a stupid person, but the info I am seeing is just no all clear (some is, like the difference in tokens) but other stuff, not so much.

  • LeanaLeana Posts: 11,709

    Banyan said:

    jslobber said:

    Banyan said:

    I subscribed to Premier, and on my account page it shows me being that tier.. I used the coupon code "10_24CHAR-BUNDLE" for the free character bundle while having the Genghis bundle in the cart, but it still shows as being $41, and "coupon not valid" flashed for a moment in a banner at the top of the screen. That is the only character bundle in the cart, so its not giving me something else free instead, or anything. Is this a bug?

    Also, what is the "subscription linked" content I am reading about that was mentioned? If I'd lose things by unsubscribing, I don't want to subscribe in the first place, and would just rather pay for stuff as I go.

    I'm getting the same issue. None of the premier coupon codes are working for me. On top of that:

    1. I'm not seeing any of the Premier benefits in Studio or DIM
    2. I'm only getting Daz+ discounts for things when I should be getting Premier discounts

    I hadn't checked the things you mentioned, but yeah, same problem. 

    Have you tried to log out and log in again?

  • Charlie JudgeCharlie Judge Posts: 12,733
    edited October 7

    I currently own most (if not all) of the ManFriday plugins that are equialent to the ones in the Premier version of DS. Will the equivalent ManFriday pugins continue to work in the free Pro version of DS?

    ETA: I see Richard doing his best to answer questions but it would be nice if we could get official DAZ answers.

    Post edited by Charlie Judge on
  • ChoppskiChoppski Posts: 507

    Oh and one other thing. I watched the video and the ability to sculpt in studio is tempting. But I also noticed that mentioned bonus content available for as long as you have a subscription, which essentially means that we are sort of stuck keeping the membership if we want the bonus content, but what exactly IS that bonus content? What exactly am I buying vs what I am, what, renting for whatever time I retain the membership?

  • TesseractSpaceTesseractSpace Posts: 1,406

    They really should have had most if not all of the features and 'exclusive content' ready to roll and clearly explained before launching this thing. Why would anyone subscribe now when so much seems to be coming at a later date? It's like the AI Studio nonsense all over again. Subscribing early just seems a waste at this point.

  • PixelPiePixelPie Posts: 326
    edited October 7

    mazinkaiserzero said:

    Zorlun said:

    For the life of me I just can't find any way to get the Premier membership! 
    Every link sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page that gives you another link that sends you to another page... 

    I don't know if that's enough to express the nightmare loop of this crappy release of an unpolished new feature... I tried multiple browser, I tried multiple platform, I tried multiple accounts, I tried unsubscribing to DAZ+ just in case of a conflict, I just can't seem to make it work... What did I miss? 

    If you mean how to subscribe to Premier, if you get into your account you should see a "membership management" button, click there and then choose premier, you'll get a popup to make the payment unless you don't have a billing address registered, in that case you'll get first a pop up to add a billing address but mine was bugged so I had to do it directly in adress book and then go back to membership management.

    If you mean that you already subscribed but can't find a way to get Daz Studio Premier... join the club

    Already posted about this with screenshot and put in a ticket, apparently you have to contact support in order to subscribe.  There is no button or way to "choose" premier.  I must say, that why, why isn't there just a button to click on to upgrade? DAZ has a small team, so I would think this would just make more work for them.  Maybe I missed something, but my account shows I must contact support in order to subscribe

    Post edited by PixelPie on
  • DAZ_SteveDAZ_Steve Posts: 42

    Richard Haseltine said:

    Deecey said:

    Not sure if anyone has asked this yet.  I'm assuming all of the content we purchased previous to this will still be "perpetual" ?  I have all of the items that are included in Premiere already. What will happen if I subscribe to premiere? Will they still be useable after that if I already purchased them?

    I hope so ... five figures of content purchased over the years. Would be a shame to lose it all. 8-(

    Perevviously purchased content and most new content is perpetual, it is a specific seelction of items that are free to Premier members while their membership lasts

    Just for additional clarity:

    The items only available during the membership are items only available to Premier members.  Content available to everyone will stay in your account (and usable) forever.  So, for example:

    - Stuff you already have purchased - In your account still and will stay there

    - Stuff you purchase while you're a Premier member - Will stay in your account and be usable even if you don't stay Premier

    - Free character bundles you get with your monthly free Character Bundle coupon as a Premier member - Will stay in your account and be usable even if you don't stay Premier

    - Exclusive content that will release at the same time as each Character bundle, that will be free for Premier Members (even if they don't buy the bundle), but non Premier users cannot purchase it - Will only be active while your Premier membership is active.

  • mdingmding Posts: 1,243
    edited October 7

    You need the Public Build to use the premier addons, if I got it right. Type "premier" in DIM and  install plugins and the Public Build if necessary. Problem: I have to migrate my other plugins from Studio to Public Build...

    Geometry Sculptor has the same interface as Mesh Grabber, so I guess it is the new version we were waiting for.

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  • Charlie Judge said:

    I currently own most (if not all) of the ManFriday plugins that are equialent to the ones in the Premier version of DS. Will the equivalent ManFriday pugins continue to work in the free Pro version of DS?it

     

    its sad that Daz took from us the Mesh Grabber 4.0 just to release it in a monthly payment of $18. Its become more sad if you think they prevent ManFriday to launch updates for his plugins or new sell new plugins just to put them in Premier.

    18$ its to pricey to me.But if they somehow offer HD sculpt and for the love of god a new way to optimize daz3d library they can put price in 50 dolars that i pay with no problem.

  • chibicdchibicd Posts: 5

    Choppski said:

    Oh and one other thing. I watched the video and the ability to sculpt in studio is tempting. But I also noticed that mentioned bonus content available for as long as you have a subscription, which essentially means that we are sort of stuck keeping the membership if we want the bonus content, but what exactly IS that bonus content? What exactly am I buying vs what I am, what, renting for whatever time I retain the membership?

    From what I can tell, most, if not all, of the Premier features in Daz Studio are just versions of plug-ins you could buy before. Go take a look at Manfriday's Store Page.

  • AndrewJJPAndrewJJP Posts: 711
    edited October 7

    Richard Haseltine said:

    Elor said:

    Maybe the offer is based on how much everyone paid for their current Daz+ subscription ?

    I think this is probably correct, given how many people have accumulated these extra years by buying discounted subs. Of course members have to weigh up the costs and benefits - is it better to get those free months and then, if they stay, pay the higher sub or is it better to wait out the ending of the existing + sub before deciding - but I don't think it is at all unreasoinable to base the free months on amount paid when that is going to vary so widely.

    It's hard to see this as not honouring the sale price. It's certainly how I perceive it.

    If I buy something half price, I expect what I paid for. I don't expect someone to turn round later and decide the sale was irrelevant. Just saying how I feel.

    The people most annoyed by this will be the most loyal supporters, exactly the people you want to annoy the least. I really, really hope they can come up with something fair. My current feeling is they aren't being fair, and I can't get the best prices because they haven't been fair so I won't buy anything. I just can't bring myself to do it. Again, sorry, it's just how I feel :(

    But I got some fantastic deals last month, so look on the bright side...

    Post edited by AndrewJJP on
  • lachilachi Posts: 85

    Wicked Whomp said:

    Blood-PawWerewolf said:

    Are all of the tools that are included already available on the DAZ Store? Or are they exclusive tools that the DAZ team made?

    Geometry Editor = Mesh Grabber
    Batch Rendering = Render Queue
    Both by ManFriday
    Simulation Manager = there's a few, one by ManFriday (so probably his), one by RiverSoft and probably a few others.

    The exporters? All are already available, free at that.

    So yes, everything shown so far is already available on the Daz store.

    Is this true? Are those really the tools which are included in Premium? I already own all of those and surely I'm not the only one. Does DAZ expect people to pay a monthly fee for products we already own? This Premium offer must be the worst subscription ever.

    Sadly it Also messed up my DAZ+ subscription. I got a personalized offer without any real offer and the coupon codes are gone.

     

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  • So a 70% increase in the yearly price of Daz+ membership with no corresponding change to the coupon values? Gee, thanks.

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