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West Jordan, UT 84084
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I finally finished my entry yesterday and can't even post it to the gallery. :/ I wonder how many others are in the same situation?
We all know there is a small group of people who consistently complain in the forums about too many beautiful female models, too many high heels and too much skimpwear. But we also know, as a society, this is always going to sell, whether it’s magazine covers, music videos, or whatever, it extends way beyond the Dazverse. And it’s easy to assume that both professional studios and creators of sexual content use and purchase Daz assets but never post in the forums. But what baffles me is who are the people buying and LIKING the Season Pass who aren’t in the forums? Why would pro studios or sexual content creators or anyone else want undisclosed products, forum flair or special contests if they don’t participate in these things already?
Brooke is $22 at release. How are they even saving money? The only real perks are the contests, tutorials and “forum flair.”
Daz is a private company, so any report wouldn't be published, in any event. It wouldn't even need to be complete for Daz to have an idea of their results. Daz likely has internal metrics for sales that are far more granular than quarterly reports. That's why some days have afternoon flash sales and others don't. As for the rest, it's none of our business.
I don't think we're supposed to pay attention to THOSE metrics. Looks like as long as they successfully sell other products, they're free to pretend everyone is fine with NFTs no matter how many users publicly state they won't shop here until NFTs are gone (even though Daz can't sell them for less than the cost of minting them). And of course all those Daz users who don't use the forum must not care about NFTs either - I'm sure sales metrics show people are still buying other products. I suppose we should just be impressed the mods are still interacting with this thread, unlike the NFT one, even if it just to talk down to us.
Your silence is acceptance, but if you speak you are automatically in the minority and can be ignored. A quiet customer is a happy customer, and most users aren't speaking in the forums and thus must be happy. Ergo, the Season Pass is great.
Daz has a lot of new users, and when I look back on my newb days here, I can remember overspending on stuff I'd never use in many cases. Besides, it doesn't matter whether people like the pass or not, since it's non-refundable. We'll have to see what happens during the rest of the season, and how popular the next SP will be.
Haha, that reminds me about how I used to get excited about stuff going on sale for 50% off. Please, lol. Now I'll see someone posting up an "AMAZING 50% OFF DEAL, YA'LL!!!" on FB and I'll be like NOOOOOOOOO!!!!!
I made several mistakes my first months here that is too painfull to think about them.
Wrong. Sales numbers without context are not good indicators of customer satisfaction. A sale has no point of view except the money(*). It does not state satisfaction or disapointment, not even like or dislikes or if they consider it fair priced or not. More importantly, it does not state the reasons for those. On top of that, you had a blind pre sale. How may of those got disapointed, how many are happy? So yes, badges, renders (here and outside) and forum post are a more valid indicators.
* That is not general, but is valid for a store like DAZ that is constantly playing with the promotions, discounts, triggers, requirements ... not to mention the FOMO, buyers adictions and that cannot even compare the sales of products from one day to the other. Because if on day one you had a trigger of massive discount on other things and on day two just a plan low discount then it would not be fair.
It is interesting that Jack does not have Season Pass forum flair.
Thanks :)
It was what I could relate to, being in lockdown for so long... zoom meeting, baggy pants, complaining cats. That's the real successful business stuff these days.
/when the bigger bosses have that unshaven, not-quite-business casual attire? That's success!
I haven't tried posting an image to the Gallery since my contest entry... (I mean, I post stuff elsewhere, not just here.)
Fortunately, there's another day and a half for them to sort through the Gallery issues. Hope they fix it in time for your entry (or delay the deadline if they don't fix it)...
(Does this mean we get another figure on Wednesday?)
...when I see Jack's name with "Daz" before it, my tired old eyes sometimes read it as "Dr. Jack Tomalin".
Is there something about West Park we are unawares of?
As far as I can tell, Jack doesn't use anything from the Daz stores in his promos, so there wouldn't be much point in paying for the SP.
Since Season Passes are non-refundable, the interesting sales metric would be how many people sign up for a 2nd Season Pass. (Totally fake number alert) if you hope for 50 non-refundable sales and get 100 - then yay! It's a success. But if the next round is only 20 - that's probably an indicator that people weren't happy the first time around. I think the next figure or two will really make or break this idea. The rules of the contest were definitely changed after the fact - not to clarify existing rules, but change who could win. I suspect it was to encourage more people to buy Season Passes by making it far more likely they'd win a prize.
Let's remember, Jack isn't responsible for DAZ's decisions. Like the Mods, he's on the front line trying to get people to check their pitchforks and torches at the door despite the cloak room being rather full and getting roasty toasty.
The admins may be glad to know that I don't want to see any sales reports or the like. It's none of my damn business, frankly. However, I do have to say that I like Daz less and less as time goes by. One, for the foot-in-mouth disease the business seems to be suffering from lately, the bad decisions concerning the kind of garbage you think we'll buy (can anyone spell NFT?), my lack of enthusiasm for the new art director (I think the last figure I really liked was Juan Carlos, tho I hated the theme - of which there's more today. YAY!), the fact that the art director seems to hate men (are we here again?) and the sneaky rewording of sales copy and contest rules (tho I had no thoughts of entering anyway and my spending here is done).
A lof of companies PAY to know what their customers think and want. Daz is just about the only company I know of other than Smith Micro that didn't give a rat's petutie what their customers think And we all know what happened there....urgh. Sales be damned...you need happy customers too and the natives have been restless since the NFTs went up.
Honestly, between the NFTs, the Season Pass, the changing contest rules and gaslighting, and overall mod reactions to the fallout, I think I'm done with Daz. The company has been silent on these issues except for a couple mods, and if their statements are indicative Daz company thinks of it's users, that would not be reassuring. Quiet customers are happy customers. We forumites are not woth listening to. Tomalin seems to just be screwing with us at this point.
I had hoped they'd give up on NFTs after a couple weeks, but even though we can all see the NFT sales metrics, unless enough people boycott the main store to affect the bottom line, the sales metrics of the main store alone will be treated as proof the silent majority of users don't care. A few PC cancellations over the SP aren't going to matter when every two month SP subscription is worth two annual PC subscriptions for people who've already shelled out for PC, and more than that for late comers or non-PC folk, for frankly way less in return (don't they already get 30% off the DO base figures?). And since their only metric for SP customer satisfaction is the purchase itself, apparently none of the discussions about the SP count, it's impossible to measure any SP disapproval except maybe complaint tickets, but again, it's nonreturnable so only the angriest of customers will bother.
I don't know. I don't have high hopes for Daz in the future, and this is probably not somewhere I should be spending my money.
+1
The mods used to feel like they were one of us (just with admin powers for their dedication to the community). Some of the current ones feel like corporate representatives. I don't think people needed to bully Daz_Jessica* over every word she said, such as calling us forumites, but corporate speak can come across as condescending (or even bot-like) and can backfire when people want genuine gestures that show the company is listening or learning from their mistakes for real, not just saying so to shut us up. Furthermore, it would help if Jack wasn't all but saying forum users are irrelevant and will be ignored. Especially, when for many of us, the problem is that Daz is ignoring our concerns, and the mods are talking down to us on Daz's behalf.
* I genuinely feel bad for Daz_Jessica, looks like maybe she's been chased out of the forums completely after being stuck handling the NFT and Season Pass train wrecks, and never had a chance if Daz insists on entrenching themselves so that her reassurances Daz is listening fell flat.
LOL! I thought I was the only one seeing that weirdness.
"Forumite" isn't an insult, it's a thing that people who frequent and post on forums are called. Why would anyone be offended by the term? Also @Daz_Jessica just posted yesterday about the store search, so she's not been scared off entirely.
That's why I thought it was weird when people got mad about it, and felt bad for her. That's what I'd call us. It was a dumb thing some people made a big deal over at the time - and utterly ridiculous. I think this was in the NFT thread when tensions when really high. I see you're right, I only looked at her posts, not her threads.
I'll own that. I'm not a forumite, I'm a customer. And I didn't bully anyone. My statement was declarative and no one was perturbed enough to delete it. At this point, I'm willing to use the term in an ironic way. It strikes me as funny in light of where this discussion has gone.
Dr. Jack Tomalin, Ph3D.
I don't like the term 'forumite' and would ask not to be called that if used to discriibe me, but if anyone else wants to be called that, it is their choice.
This ^ @shadowhawk1 : +1
This used to be a hobby run by hobbyists.
Now it is a business run by businessists.
Even though I've spent a lot of money here. That should make the businessists happy.
Maybe even look back at all of our transactions with warm fondness.
But what did you spend today? Seems to be the unwritten reply.
Followed by: well it doesn't matter that you didn't spend any money here today, because we've got other people who give us money. People better than you because they don't complain. You mean you've never seen them? Well you better just take our word for it.
Thank you all for your thoughts and interest in the Season Pass. During the first week of the season pass there were concerns and questions about the contest portion. As the contests had not yet started and in our effort to update and clarify the rules and prizes we had to make changes. Should we do another Season's Pass (and it's likely we will as this has been so successful!) we will absoutely consider opening up the contest to non-season pass owners. However, as the contest has started, we are not able to change these rules and are keeping these rules for the remaining contests in this Season Pass.
Thank you for your understanding as we seek to improve your experience and our content and product offerings.
What other things you would prefer to see in a future season's pass?
Response deleted.
Are you still having an issue posting? If so, we'll start a forum thread where you can post your image, and be able to consider that an entry. Sorry for the inconvience.
Did you put it in a ticket to customer service? if so, can you send me the ticket # so I can track it down.
Feel free to send me a note. We may also send out a survey.